The front desk staff is not very hospitable.
The restaurant staff did not even notice when I ordered wine and it was ready on the counter, but only served it when I pointed it out. It's the worst even though it's not crowded. Cost-effectiveness is poor.
Amazing!! The staff, grounds and rooms make this place shine! We were greeted by a lovely member of staff (Joel) at the train station who walked us back to the hotel and explained all the facilities and timings of breakfast etc… he was fantastic. The room was lovely and spacious, and quiet too! The hotel had a lovely charm about it and we truly had a relaxing stay. The bird walk is also very worth doing! Thanks Inkaterra for a lovely relaxing stay!
Jonathan
Jonathan、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月30日
Restful stay in the laps of nature at Inkaterra
Overall a relaxing stay in the laps of nature after visiting Machu Pichu.
The hotel is conveniently located next to the Train station. If you are visiting Machu Pichu straight on arrival, do request the hotel to kindly collect your luggage whilst you make the trip up and return as only backpacks will be allowed on the bus to the site or on safe storage area at the entrance to Machu Pichu.
Staff were courteous and took all the care to make your stay restful.
Breakfast buffet spread is reasonable but the ala-carte options (included)are really good. Dinner options are also good hence we had it at the hotel on both nights.
A special mention to Maiteh who are tended to us who always had a smile and was courteous and helpful in selecting the relevant dishes as well taking care of the gluten free options for my missus.
A big shout to the Laundry team who returned the laundry in few hours instead of requested next day much to my surprise . They had a big smile when I was amazed on handing over the pack
Tips to fellow travellers
1. Do take the option for Nature walk around the property as the in-house forest rangers are great. We thoroughly enjoyed the Twilight walk with Shan who enlightened us about the hotels’ history, Inca culture, constellations and the hotels’ onsite tea plantations.
2. Shoe cleaning is free :)
Rajiv
Rajiv、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月27日
Restful stay in the laps of nature at Inkaterra
Overall a relaxing stay in the laps of nature after visiting Machu Pichu.
The hotel is conveniently located next to the Train station. If you are visiting Machu Pichu straight on arrival, do request the hotel to kindly collect your luggage whilst you make the trip up and return as only backpacks will be allowed on the bus to the site or on safe storage area at the entrance to Machu Pichu.
Staff were courteous and took all the care to make your stay restful.
Breakfast buffet spread is reasonable but the ala-carte options (included)are really good. Dinner options are also good hence we had it at the hotel on both nights.
A special mention to Maiteh who are tended to us who always had a smile and was courteous and helpful in selecting the relevant dishes as well taking care of the gluten free options for my missus.
A big shout to the Laundry team who returned the laundry in few hours instead of requested next day much to my surprise . They had a big smile when I was amazed on handing over the pack
Tips to fellow travellers
1. Do take the option for Nature walk around the property as the in-house forest rangers are great. We thoroughly enjoyed the Twilight walk with Shan who enlightened us about the hotels’ history, Inca culture, constellations and the hotels’ onsite tea plantations.
2. Shoe cleaning is free :)
Rajiv
Rajiv、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
Very nice hotel in Aguas Calientes.
Room very big and nice in the middle of the forest.
Aguas Calientes in not very nice but the hotel is very close to the Main Street but at the same time very silent!
I would recommend
martina
martina、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月21日
Positive: the guides. Eric for Machu Picchu was excelent. And the guy in the orchid tour was also good.
Negative: dinner service does not deserve 5 stars. Also, the shower changed from ice cold to boiling all the time.
Bento
Bento、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月14日
Amazing place. Super comfortable. Great location. Early 10am checkout stinks.
Ryan
Ryan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月12日
Just brilliant and imo by far the best hotel experiance you can have near Machu Picchu
Felix
Felix、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月27日
Probably the best place to be in the Machu Picchu
Probably the best place to be in the Machu Picchu area. The hotel and its garden is well worth a visit in its own right. We booked early and got a good price and very good value concidering the meals included.
Mattias
Mattias、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月27日
iram
iram、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月27日
Rooms are great and the staff is outstanding. You’ll hate leaving when checkout time arrives.
Larry
Larry、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月17日
Amazing place. Top of the line Confort and landscaping.
Boris
Boris、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月17日
beautiful facility.
We were very pleased with the accomodations. It was very relaxing. The atmosphere was spa-like. The spa massage was excellent. The bottom of the pool was not clean- we only saw it was cleaned the morning we checked out.
Lisa
Lisa、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月15日
Beautiful!!
This property is amazing. It’s like a hidden sanctuary away from the hustle and bustle of the town where all you hear are waterfalls and birds and it’s the absolute most favorite place I’ve ever stayed !!
Lindsay
Lindsay、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月11日
If you are looking for a luxurious and relaxing place to stay near Machu Picchu, this hotel is perfect for you. My husband and I stayed for two nights and enjoyed every aspect of it. If you stay there, make sure to take advantage of their tours from the activity center. You will enjoy walking around the property, which is quite expansive. The dinner was also excellent. Additionally, they pick you up from the train station and bring your luggage to your room – wow! It is just a two-minute walk from the bus stop to Machu Picchu.
Elham
Elham、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月22日
Min
Min、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月23日
Such an inviting jungle like retreat! A staff member met us at the train station and walked us to the hotel. The superior suite room was wonderful, especially with the natural hot springs hot tub! Would have liked a little more attention advertised as special services that go along with the room choice. Food was bountiful and tasty! Staff very attentive in the dining room!
Holly
Holly、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月18日
Luis
Luis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月7日
EXPERIÊNCIA MÁGICA
Foi impressionante minha estadia neste hotel. Completamente mágico. Os quartos são maravilhosos, o restaurante impecável, café da manhã e jantares luxuosos, fiz a melhor massagem da minha vida no spa deles, fora que o visual é um show à parte. Natureza por todo o lado, você sente que precisa ficar semanas lá apenas pra descansar e relaxar. Vale a pena cada centavo investido, é uma experiência que fica pra vida toda no coração. Se eu soubesse que iria gostar tanto, teria pego mais diárias.
Carolina
Carolina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月5日
Oscar
Oscar、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月28日
The property was beautiful, convenient location to visit Machu Picchu. Our room was clean and beautiful, but the AC was not working, neither the TV. The food was very mediocre.
Erick
Erick、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月22日
Worst check in experience I have ever had in my life.