From customer service and comfortable stayed satisfactory nevertheless they gave us a room from second floor and my husband and I walked all the way at the end of the hallway. You see my husband is handicap. He’s having difficulty walking long distance. I requested near by the handicap parking space and near exit. Maybe that’s the only available spot. Overall we enjoyed staying at your hotel. Thank you!
Jesusa
1 泊旅行
10/10
YIUNING
1 泊旅行
10/10
This hotel is beautiful! Super clean! Unfortunately Hotels.com has it listed that a king room with pullout couch will sleep 4 people. It does not. It is only a twin size pullout. I took that concern to the front desk and they put me in a 2 bed room at no extra charge. So I would say the service here is top notch. Just be aware when you book, that the king bed room does not in fact sleep 4 people. Hopefully Hotels.com will fix this asap!
Kristi
1 泊の家族旅行
10/10
Yonggang
1 泊旅行
10/10
Aaron
2 泊旅行
10/10
Charles
1 泊の家族旅行
10/10
Frontdesk was nice
宿泊されたお客様
1 泊の友人との旅行
10/10
Having to stay here just made my trip way more relaxing and comfortable!
宿泊されたお客様
1 泊旅行
8/10
Parking fee
Sandi
1 泊旅行
10/10
Natalie
1 泊旅行
10/10
Edgar
2 泊旅行
4/10
When we got to our room there was a man in the room that worked for the hotel. He was a facilities type person. He just excused himself and left. This kind of freaked out my wife and she wasn’t sure she felt comfortable there. We tried to watch tv but it didn’t work. I looked around and found the cable completely unplugged for the cable. I fixed it. Then the toilet wouldn’t flush. The valve float kept sticking and so we had to keep pushing it down so it would fill the tank. Not what I expected from a Hilton hotel. Staff was rude but wasn’t friendly either.