4/10 (まあまあ)
2025 年 5 月 12 日
Don't bother with the upgrades if you stay here
We have mixed feelings about our stay at Hotel Boutique. We love Valle and visit 4-5 times a year, this was out first stay at Hotel Boutique. The pros: breakfast, lunch and dinner available onsite. Two of the restaurants offer dinner and if you have the chance to attend, definitely book the Valle Omakase here with Chef Quindere, sushi will never be the same! The restaurant staff was super accommodating, attentive and the food was delicious. Our cons: We booked two rooms, one classic cabin for my sister and a deluxe studio with terrace for us. We visited the classic cabin which was less expensive than our stay and were immediately made aware that our upgrade was NOT an upgrade. Our "deluxe" studio was an older room with no updates, faucet in restroom was falling apart, the fan/light above our bed did not work, the terrace was dirty we didn't even sit outdoor or use the firepit, the floors were dirty and under the bed we found trash, we had two bath towels and no other towels available for face/hands, there was a split in our door that should be repaired. DO NOT STAY in ROOM 26! My sisters' room which was far less expensive had an amazing walk-in shower with built in bench, a fire place in her room and updated features and artwork although no outdoor space. Had we known we were paying more for less we would have book a simple room. Truly bait and switch, do not fall for it. I really hope this helps you!
Stephanie
Stephanie、2 泊旅行
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