God service, hyggelig betjening. Gode drinker og supert med svømmebasseng. Flere som jobbet i resepsjonen og de var alltid veldig hyggelige. Hadde et finere rom da jeg var der i fjor. Tror jeg fikk et «connecting room» denne gangen.
Catrine
Catrine、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月12日
Monica
Monica、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月8日
Gwen
Gwen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月6日
William
William、1 泊旅行
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10/10 (最高に素晴らしい)
2025年1月31日
Convenient location, clean and spacious rooms, friendly staff - this is the overview, but it is all in the details. Would definitely stay here again.
cora
cora、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月30日
Nice room, very courteous staff. One strange one: the shower is a handle held and while it can sit in a holder the holder only comes up to the average persons chest. Very uncomfortable.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月27日
Great stay!
What a great ambiance and wonderful front desk staff! A great first impression! Room was spacious, clean and modern. Loved it all. We'll definitely come back and stay with you when we're in NYC next!!!
Juliana
Juliana、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月24日
Allison
Allison、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Sarina
Sarina、1 泊旅行
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8/10 (とても良い)
2025年1月21日
Diane
Diane、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月19日
The staff was great. However, the condition of the rooms and the equipment in the rooms is really outdated. Some outlets did not work. The bathroom had no shelving or space for personal items. The shower was a hand shower only with a half bar so that it could not be above our heads, why???? There were no (not one!) outlets next to the bed. The TV was so old that we could not screen cast. Bascially, everything felt 10-15 years old.
Margaret
Margaret、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月19日
Good choice in NYC
I like Royalton Park Avenue. It's very well located. In walking distance are a lot of places of interest to see. As exapmple, Flat Iron building, Empire State Building. Subway station is also around the corner, it's very convenient.
The hotel itself is very nice. Spacious rooms, friendly staff, very nice bar/restaurant on the top floor.
I really can recommend staying there.
Philippe
Philippe、2 泊旅行
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8/10 (とても良い)
2025年1月9日
Christophe
Christophe、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月28日
mary
mary、5 泊旅行
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6/10 (良い)
2024年12月27日
Not as advertised
came for a christmas time visit. Was disappointed to learn that the dining room would be closed for dinner during our stay. We came with kids and like to stay in for dinner. In addition, the day we arrived at 4 pm we were told the pool would be closed and only open from 7 am until noon. Since we had morning plans, we had no opportunity to swim. I don't feel we should have been charged a resort fee because these things were not available to us.
Richard
Richard、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月27日
Not a great stay
The reason we come each year is for the POOL. The kids love swimming, When we arrived we were told the pool is only open from 7 am to noon for the two days we were there. In addition, the dining room (Ivy Room) would not be open at all during our stay for dinner. We should have been told these things up front as I would have stayed elsewhere. Then an exorbident resort fee - even though the resort amenities were not available , i.e. swimming and restaurant.
Tony
Tony、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
Nice hotel
Perfectly pleasant; very nice staff
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月25日
Pool full of drugs, broken beds but Lovely staff
A lovely warm welcome from the reception staff went a long way to countering the first and only communication from the hotel - which was NOT a ‘looking forward to your stay’ but instead was a warning about surveillance and refusal of stay if I didn’t agree to surveillance. Nothing else just that. So as you can imagine the arrival was slightly dreaded. However a warm welcome from the gentleman at reception went a long way to ease the worry. Short lived as the beds in our room were so degraded that they crunched and pinged at every movement. We tried to sleep on the broken mattress for the first night but in the morning were moved to a new room. Same issue but with only one of the beds. Nothing else they could do.
The main selling point was the rooftop pool. Although every website mentions a 6pm close for families and 365 day opening the pool closed at 12pm everyday. The pool was littered with old plasters, straws, rubbish etc. Our kids fished out 2 pre-rolled joints from the pool along with a couple of baggies of drugs that had clearly fallen in the pool. We put them next to the pool attendant who didn’t seemed phased. The main pool deck round the pool was filthy. The hotel rooftop bar was busy from 5pm with non residents, but you aren’t allowed out on the pool deck, and the service was dead slow and stop and not for residents. Indignant staff who weren’t in anyway interested in serving residents. Plus points were decent free coffee and good location.
Graham
Graham、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月19日
Big rooms but bad service
The stay itself was fine but it was after. When I paid upfront in full and thought it was fine. Then I got charged 2 more times. Once for the water and then a larger charge for taxes plus they added charges to my room that I didn’t even make. It also was impossible to get an itemized receipt.
Antonniatte
Antonniatte、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Jaehyun
Jaehyun、3 泊旅行
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6/10 (良い)
2024年12月5日
The hotel is remodeled and elegant. The service was unfortunately not coordinated well during our stay. Despite a well laid out room, the A/C hardly functioned because the property limits how low the temperature can go (the wall thermostat is ‘locked’). I do not expect this practice from a 4/5 star property and we have other choices. It is a savings that is not worth it bcse we will not return and not recommend the hotel. 3 engineering visits to the room disrupted our stay and did not resolve the issue.