1)Location
5 minutes walk to Florence central station, 10minutes walk to the Palazzo Vecchio, 15 minutes walk to the Palazzo Piti, and 0 minutes walk to the supermarket. Great locations for sightseeing!!
2)Room
I stayed a single room, and found it neat and clean. It's not wide (especially the bed is only for single person), but everything is comfortable and nicely maintained. However, then did not accept TIPs for great house keeping.
3)Service
The most beautiful point of this hotel is the unbelievably kind and professional hotel clerks. They spoke perfect English, kept smiling and joyful atmosphere, and were eager to care about customers' needs. Super excellent stuffs I have never encountered not only in Italy but also in other countries I have ever visited.
4)Breakfast
They offered fine breakfast, icluding hot scramble or flied eggs. It is enough acceptable for 3 star international hotels, and the lady who served us was very attractive.
5)All over expression
I am completely satisfied with this hotel. Here is extraordinaly humanistic places, and they gave me attractive memories of Florence. Thank you for all.