I have used the same hotel multiple times in different areas and this hotel was very good so I booked this hotel again this time. However, this Staten Island hotel was quite disappointing, unlike any other area. The following points were inferior to the same hotel in other areas.
Bath towels were not provided. The room was dirty and old-fashioned. In the other areas, the room was filled with a nice scent, but I didn't feel it. Breakfast was poor. There was no free drink corner such as coffee. Wi-Fi could not be used.
Laundry service was not working
Very little hot water available
Jeannine
Jeannine、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 27 日
It was very sketchy vicinity and clientele, I did not feel safe , there was also an extreme hold for 150 , I have stayed at 5 star hotels without this much held for incidentals .
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 26 日
anthony
anthony、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 21 日
No hot water
Had absolutely NO hot water at all during my stay. Complained at the front desk and was told it was normal to need to wait 10-20 minutes for hot water to arrive on 5th floor. Have never heard of such a thing and think it’s completely ridiculous for a hotel to not have hot water.