The hotel was run down and old smelling. My room smelled like mold and mildew. Needs serious updates
Jocelyn
Jocelyn、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月23日
Average
First room they gave me had a dead TV. Second room they gave me had a cockroach in the bathroom. I killed it right away. The bed and the sheets were average, the shower and the bathroom were excellent.
Stephen
Stephen、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月23日
OK
Sharon
Sharon、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
Tenaga
Tenaga、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Tenaga
Tenaga、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
Carlos
Carlos、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月8日
Room smelled like an pet was there
Arthur
Arthur、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月7日
Dirty bathroom. Dirty floor.
Ralph
Ralph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
Emmanuel D
Emmanuel D、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月31日
Breakfast was disappointing
Donald
Donald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月20日
Horrible upkeep with conditions. Water would not drain on shower or sink paint was chipped the walls were falling aprart
Roger
Roger、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
Amanda
Amanda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月14日
Just okay….clean but needs some upkeep
The TV did not work. The sink was cracked and didn’t have a stopper. Some of the lights didn’t work. The room was clean and it was a quiet location. No one was at the front desk to check on the tv.
Kristen W
Kristen W、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月12日
Terrible Service
Unfortunately, I was unable to make the stay. We had a death in family, and I had to cancel the reservation. When I was able to speak to a manager, they never once offered condolences. I was out on a brief hold, and then told I needed to contact Hotels.com to cancel, and then hung up on. TERRIBLE customer service!
Jayson
Jayson、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月6日
Breakfast was terrible. The service was awful
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Katherine
Katherine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月28日
Ana
Ana、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月27日
I enjoyed my room.It was comfy and cozy and had a lot of amenities. I appreciated using the luggage trolley, because I overpacked! Breakfast was pretty good no complaints! Convenient location to the highway and fast food! Did not get to swim. Staff was accommodating and helpful and nice! I loved the smell of the shampoo and lotions they left in my room! My only drawback was the dirty curtains and blackout shade
Robyn
Robyn、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月22日
Bad story
It is not a Marriott chain hotel standard.
During my stay for 8 days, I only got my room done 1 time.
The staff (front disk) didn’t pay attention to the gest and have no interest in helping.
Breakfast – don’t pay for it take it outside.
I hope that the management will take action on these topics.
On my next stay in Houston I will definitely choose an other hotel group.
Frank
Frank、7 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月21日
service poor, out dates needs upgrades
Jaquetta
Jaquetta、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
Kevin
Kevin、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
Julio
Julio、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月16日
Wife and I stayed 1 night for a tournament nearby. We picked this location over nearby hotels due to reviews but left pretty dissatisfied. Hotel was overbooked and lady at front desk said some people would be pretty upset not getting a room they reserved. When we got to our room it smelled of cigarettes and looked like the cleaning crew rushed to get ready. Towels were dirty sheets had stains, the smell, the bathtub was super slippery and was almost a hazard to take a shower in. Also the back door leading out to the pool was supposed to remain locked and only opened by guest key was completely open the entire stay for anyone to walk in. Very disappointed and could have stayed at the la quinta for less money and would have probably had a better experience. Will not stay again and advise others to do the same. Also met another lady staying at the same hotel that played the tournament we were in town for and she also had bad experiences there stating for the price she expected better.