4/10 (まあまあ)
2025年3月10日
Don't trust the pictures.
Don't trust the pictures! When we booked the hotelscom page stated free airport transfer, but before arrival the page changed and it was not free anymore. On the phone the receptionist was rude to us: shouted that there is no free airport transfer and then he put down the phone. At arrival the receptionist could not find our booking. He also did not pay attention to us during checkin as he continously watched a football match on his mobile. The room they gave us were not clean. The bed is really uncomfortable. We asked next day for cleaning and to provide us with towels (which we did not have at checkin). However they did not clean, only they provided towels. I must say that the official hotel inages are very deceptive! It is easy to shoot reasonable looking photos from a distance, where you don't see how dirty the property is. Shame, because with good management and care this could be a nice place to stay.
Milan Maximilian
Milan Maximilian、3 泊旅行
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