ホリデイ・イン NYC - ロウアー イースト サイド (ニューヨーク)

Hotels.com screwed up my reservation and I would up with a single king to share with my 20 year old son. Holiday inn gave him a roll-away bed. They said hotels.com does this all the time. Hotels,com YOU SCREWED UP MY VACATION

The bar was never open as advertised. The little store never had a supply of drinks or snacks. Always low or none available. Didn’t have any spoons when we asked after buying ice cream that required a spoon. They ran out of regular coffee during my entire week stay. Service was good, but everything else was below par and I travel all the time to different places.

There was no hot water for 1/2 of our stay.

good hotel thank you

The hotel is just okay I can’t complain about the beds , the beds are very comfortable The hotel is not in a great area ,Every night I could hear fire trucks and ambulances going up and down the city and when I complained to the hotel staff he mentioned that the hotel is located between 3 shelters and that’s normal for them , if they offer you breakfast from the hotel and you have to pay extra or even free , try to avoid because it’s not worthed, I have to add that The hotel staff are very nice ,