A receptionist woman guessed what we needed properly and proposed the best way to solve the problems to enjoy our sight seeing. For example, on our return way to Cusco she arranged our taxi reservation from Ollantaytambo Cusco reasonably.
The view was amazing from our room.
They charged me $40 dollars for a late check out. We had 2 rooms. They said that we needed to pay for both rooms. Because if we payed for one room. only 2 people would be able to go in the room.
We booked with Expedia. It said free breakfast included. They also charged us for breakfast at the hotel.
Melecio
Melecio、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年11月28日
Got bumped to another property due to water issues
Moved to a different hotel because of a plumbing issue at our intended accommodation. The new place, Hotel Jaya (owned by same company)was very nice. We were communicated of this change a day+ in advance & property officials met us at the train station to assist with our arrival.
William
William、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021年11月24日
Muito bom.
Tivemos um pequeno problema na chegada. Hotel mudou de lugar. Com ajuda de um policia conseguimoes encontrar. Fora isso os quartos são novos,grandes e bem arejados. Único senão e que o hotel fica em cima de restaurante de peixes. Então se a janela fica aberta(no primeiro andar) o cheiro de peixe entra. Equipe muito simpática e atenciosa.
Matheus
Matheus、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年10月8日
Highly recommend
My wife and I spent one night at this hotel. This hotel is superb. The room is spacious, clean and has a nice jacuzzi Tun. The breakfast was very good. I highly recommend this hotel.
Scott
Scott、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021年9月10日
Gene
Gene、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年9月7日
The location of the hotel was perfect. It’s just around the corner from the train, but still very quiet. The room was clean and extremely comfortable.
Kendall
Kendall、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年7月22日
We had originally booked here, but were informed that it was undergoing extensive remodeling. We were taken to its "sister" location, the Jaya Machupicchu, a beautiful place, with great accommodations and views! The room was very comfortable. The breakfast was also great and located on the top floor. We were originally met outside the train station by one of the staff members, providing a courtesy pick up for us so that we wouldn't get lost walking to hotel. This was very thoughtful of them. All in all a great stay! Would definitely stay again if needed.
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年6月28日
The staff/owner were absolutely outstandibg and went well out of their way to help us. They met us at the train station and helped us get Machu Picchu and bus tickets which were cancelled at the last minute. Without their help, our vacation would have been ruined.
宿泊されたお客様
2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2021年6月13日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021年5月21日
Tatiana
Tatiana、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年1月2日
Everything perfect!
Very nice hotel and very friendly helpful staff! Thank you for the good recommendations!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年11月24日
Cristhian
Cristhian、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月27日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月26日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月6日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月4日
Very helpful staff
Picked from train station
Cleanliness 10
Breakfast 10