Staff very helpful. Breakfast excellent. Laundry sent out and returned clean and when expected at a good price. Good location to easily walk. Side walks nonexistent but that was just the busy city. Great medium level hotel.
Susan
1 泊の恋人との旅行
10/10
The property had already put into place my upgrade and drink perks So when we got there they were already in place I didn’t have to ask. They were also knowledgeable on providing tourist information and giving directions It was close to hop on hop off stop and other attractions
Debora
4 泊の恋人との旅行
10/10
Vikas
1 泊旅行
8/10
The check-in service and staff were excellent and very helpful. We received a room upgrade, but unfortunately, the patio door did not close properly, resulting in disruptive noise from Hanoi throughout the night. We were able to move to a quieter room in the back building the following night. While the cleanliness could be improved, as both rooms had dust and marks, the breakfast was good, offering options like French toast and different egg dishes. The hotel's location was convenient, approximately a 15-minute walk to the Old Quarter. The staff were incredibly helpful and attentive to all guests, even assisting with luggage.
Natasha
2 泊の恋人との旅行
10/10
Friendliest staff, wanting to help with absolutely everything ❤️
Edward
2 泊旅行
10/10
John
4 泊の友人との旅行
8/10
Decent hotel. It’s reasonably clean but can be better. The standard of breakfast was fine but the range was quite limited. The staff were helpful and courteous.
Ernest
1 泊旅行
10/10
Good service, spacious, clean, comfortable room, good food
John
1 泊の友人との旅行
10/10
Michele
1 泊の家族旅行
8/10
Fint ophold midt i byen, dog er der ikke særlig støjvenligt på værelset. Dog er personalet super venlige og hjælpsomme, samt et dejligt stort værelse og god morgenmad.
Kevin
3 泊の家族旅行
6/10
Bigger room
Gennie Ann
2 泊旅行
8/10
Dit hotel staat op een goede locatie om wandelend de stad te verkennen. We werden door het personeel heel netjes met alles geholpen, het regelen van een bus naar onze volgende stek, vragen over de omgeving, ze waren heel bereidwillig. De deur werd steeds voor ons open gehouden. Iedere dag schone handdoeken. Het ontbijt was wat summier maar prima. Bij de spa heb ik een full body massage gedaan en vond het geweldig!
Het bed was prima alleen de douche lekte wat maar ik heb er geen probleem door ondervonden. Ik heb een fijn verblijf gehad.