When we checked in, we could not here anything from stuff. Bcz stuff's voice was too small. After I asked to speak louder, he never change and I could not understand what this hotel has inside.
About the room, there was a lots of dust on the floor and air conditioner was not working. So manager offered us to upgrade with letter which is really nice. according to the letter, I just call front desk and they already know. But receptionist never know and attitude was not nice. so I asked him '' are you doubting me even I have letter from manager?''He said ''Yes''
After that, that staff came our room and checked. But he was still doubting. so I called that manager with number on his card. But manager's phone's number was not exist.
Even rom service, I asked only one thing and asked did you understand? after that my food showed up with not my request.
Let me say, pool and private beach was super nice and peaceful.
But staff make us always upset and sad.
Jazzy
Jazzy、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年3月8日
There was dust on the floor in our room and air conditioner did not work
They accepted my request of birthday plan. They prepared bd cake, but the name on it was wrong. . .I was so disappointed, and felt sorry to my partner,but i felt they did their best all the time. They always try to make us feel good although one accident happened...
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2014年10月20日
Mite Paradise
The house of mite , tick, and roaches. If U love them, Paradise.
U stay , I will not.