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Backstage Boutique Hotel

4.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Backstage Boutique Hotel

Outdoor pool, sun loungers
Garden
Sauna, spa tub, massage/treatment rooms
Front of property
Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Ski facilities
  • Pet friendly
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The price is $427
includes taxes & fees
$403 per night
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Cube Loft

Family Cube Loft | Down comforters, minibar, in-room safe, desk

Family Cube Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Sofa bed
  • 506 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cube Loft

Cube Loft | Down comforters, minibar, in-room safe, desk

Cube Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Down duvet
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | Down comforters, minibar, in-room safe, desk

Cozy Art (standard room)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Private bathroom
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Sauna, spa tub, steam room, Turkish bath, hot stone massages

BEAUSiTE Zermatt

Pool
Free breakfast
Spa
Pet friendly
9.8 out of 10, Exceptional, (377)
The price is $469
includes taxes & fees
$443 per night
Dec 1 - Dec 2
BEAUSiTE Zermatt
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About the neighborhood

Map
Hofmattstrasse 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 4 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Backstage Boutique Hotel

Backstage Boutique Hotel features downhill skiing and snowboarding, plus you'll be just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this boutique hotel include an outdoor pool, a bar/lounge, and a spa tub. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 34 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:30 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Cable TV channels
  • CD player

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Awards and affiliations

Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveler Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Does Backstage Boutique Hotel offer free cancellation for a full refund?
Yes, Backstage Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Backstage Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Backstage Boutique Hotel?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Backstage Boutique Hotel?
Sorry, there's no onsite parking at Backstage Boutique Hotel.
What are the check-in and check-out times at Backstage Boutique Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Backstage Boutique Hotel and nearby?
Have fun with onsite winter activities like downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the spa tub. Backstage Boutique Hotel also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Backstage Boutique Hotel?
Yes, there are 2 onsite restaurants.
Does Backstage Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Backstage Boutique Hotel like?
Backstage Boutique Hotel is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Yvan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hitel
Brian W, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.
Darren, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.
brenden, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay in zermatt
Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Zachariah, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, not so great hotel
I wanted to love this hotel, but found it to be very awkward and in need of a deep clean and paint job, It is very quirky (which I think is part of the appeal) and was confused by the theme. The kitchen in our sweet was kind of dirty and the shower needed a deep clean. The walls are scuffed and you can tell that the people who stay here "use it hard". The air conditioning was very ineffective with the roof being made out of glass. The front desk staff was not very informative as to area hiking and the like. The man who checked us in was very nice and there was a woman at breakfast every morning (Martha or Marcia) who was the best employee/most helpful that we encountered. More helpful than the front desk. I would choose another place to stay should I visit again.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, center of town, amazing!
James, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Becca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very special boutique style hotel great location in the heart of the action!
Blake, 2-night trip
Verified Expedia guest review

8/10 Very Good

Auto House, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was great and staff was great
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was beautiful-1st class all the way!
Kandace, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Jacob, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Laura was very accommodating with assisting us getting to the hotel as our flight didn’t get into Geneva till 8pm and there was a three hour train ride to get to Zermatt. She arrange our taxi and everything went so smooth. Thank you Laura. Overall great stay and the food was lovely.
ROSELINE, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Rodney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just amazing , go check i promise you will not regret
Muath, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Donna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very unique and clean!
diana, 1-night romance trip
Verified Expedia guest review

6/10 Good

Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.
April, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a fabulous hotel. Beautifully designed with great attention to design detail. Superb location, very comfortable rooms. We unfortunately didn’t have time to use the spa but it looked lovely. One minor point was that the bath towels were a bit on the small side, which was slightly at odds with the general opulence of the hotel. The staff were charming, capable and friendly.
Louise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare. We will return for sure!
Jocelyne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was unique and outstanding. Service was great and was the location.
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Was an awesome place to stay, what a gem
Randy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Never been in a more uniquely designed room. Full of surprises.
Hari, 1-night family trip
Verified Expedia guest review