The hotel is lovely and was decorated stunningly for christmas. It was also nice to walk into town via the canal from the hotel too.
We had an issue with the electric in our room on our second night and it took 3 calls to reception and 40 minutes before someone came up to the room. We felt that the customer service on the whole could have been quicker.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Family road trip
This is a dog friendly property. The property is gorgeous and the service from the front office staff was excellent. Would recommend this to anyone travelling with their beloved fur baby
Shirley
Shirley、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月2日
More training needed
Check in is at 1500 but we areived early as i had a business meeting i thiight id areange at the hotel. The plan was to.have lunch.
We waited at the bar for about 10 minutes and there was no one at check out or to service. There was a number of guests waiting to be served.
We gave up on drinks and thought we would get started without.
Once this was concluded i joined my wife. Again i attempted to get a drink as there was a person behind the bar. I was told that its table service and she would come.across.
Over 10 minutes went by and i had to go back over to the bar to then get served.
We were the joined by freinds again we waitied at the bar. Which after a period of time the lady told me she had already said its table service so i should wait at my table.
Then in the evening the night porter looked like he had ironed his shirt with a toaster was serving drinks which looked an entirly new concept to him which i can fully understand.
The night sleep was poor because im not a fan of soft beds but i can only put that doen to my preference.
Overall i believe this is a lovely hotel with poor quality of staffing levels. More training needed on how to look after customers.
david
david、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Great place. Looking forward to returning.
Lovely staff
Though slightly understaffed. Needed an extra person to run between two stations as the bar was often left with people waiting to turn up.
The dinner in the restaurant was great. The service was good, but again I felt there should have been extra support.
It's a 50 minute walk to the centre of Oxford (definitely worth it as its mainly by the Thames) or a 6-10 minute bus ride.
Margaret
Margaret、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Shirley
Shirley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月14日
Really comfortable stay
Great stay at this recently refurbed hotel. Bed in double room was very comfortable, great having both a bath and a shower. Lovely Juliet balcony window with nice view. Hotel very dog friendly which was great for us and our dog. Parking availability was super and hotel only a short walk from bus stop right into Oxford. We also walked in along the riverbank - took about 40mins,
Shirley
Shirley、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月12日
Over night stay.
Room comfortable, good size. Lighting a bit dim for reading. Bathroom clean. Products good. Breakfast excellent. Porridge with honey and banana served from kitchen very good. De Caffe coffee lost none of taste.
Glenys
Glenys、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月11日
Great hotel, Fab service, check room locations!
Stayed one night for business trip. Room was very comfortable (as always) and reception and breakfast staff were above and beyond helpful (as always, and this is one of the reasons I come back so often). However, I stayed in an accessible room, which if you require this facility was excellent apart from the location. Ground floor main corridor with hard floors that bounce sound around. Also right by the lift which means people congragate, talk loudly and bash buttons etc at all times of the night. Then you're woken up by the staff going in and out of the store cupboard from the crack of dawn and the bashing their mop against the walls and doors as they clean the floors along the corridor. As I had already had a disturbed night due to chesty cough, a loud early morning banging on walls and doors was not the gentle wake up I wanted.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月11日
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月10日
Lovely Hotel Stay
Loved this hotel!! 10/10 would recommend!
Conveniently located, quiet, overall aesthetic and decor of the room and property is beautiful, and great accommodations for guests looking to be busy traveling around Oxford or just stay in!
Cameron
Cameron、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月8日
Nice hotel and great service.
It was very comfortable and friendly staff. Great breakfast too. Thanks
Martha
Martha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月6日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
Nice
Nice hotel, nice food, friendly staff
Howard
Howard、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
Room excellent, spotless, comfortable bed.
Margaret
Margaret、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月11日
This seems like an older hotel, however my room was updated and very clean. The staff is super friendly and sweet. They are courteous and do their best to make your stay pleasant from checking in to checking out. I recommend this hotel if you are ever in Oxford! Their breakfast is great but most of all is the cheerful, warm welcome you’ll receive from Wendy as you enter the dining room. What a gem she is! I’ll definitely stay here again.
Carolette
Carolette、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月8日
S
S、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月31日
This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.