there was tv in my room, but couldn't turn on. so, i asked male staff to come to my room and check the tv set.
But he also couldn't solve the trouble. then, he told me he didn't hear from other staff and came back later(eventually, he was not)
so next morning, i complained it to other female staff and requested some pay back when my checkout.
the women excused you should had told the trouble while she is in office.