フォー ポインツ バイ シェラトン カルガリー エアポート (カルガリー)

the staff was amazing from when we checked in until we left.the breakfast was very good.room was clean and comfortable

Super friendly staff! They offered free breakfast due to renovations- which was nice and yummy.

Nice hotel, awkward location (uber got lost). Room was nice, complimentary breakfast was good. Pool room was cold, pool was not heated like expected, hot tub was like lukewarm bath water. Kids loved the hot chocolate in the lobby

Had to wait 35 min for Airport Shuttle

Front desk staff refused to give my niece the room she had booked for three days, just because she did not arrive on the first day. She & husband with two kids were giving just two towels in the room. 75% of your front desk staff lacks customers service & people skill. Your dinning room staff, food & housekeeping staff are excellent. Bravo to them. By the way,I was charged for extra day plus the day my niece did not use. Some of the front desk staff were the worst. I deserve a refund for the difficulty I had with your front desk staff.