They did not clean my bathroom and the cleaners equipment as left n the bathroom. They moved me to another room and the a/c did not work in this room.
They gave me a free drink token as a Courtesy, I ordered a mojito at the bar with one guy who took the token, made the drink and then another colleague told me I could not use the voucher for that drink, service was a joke.
To say the hotel is tired is an understatement, I will not be staying again.
Will
1 泊の出張
2/10
The air-conditioning wasn't in working order. The window didn't open, when I tried to.open it, it fell down like a guillotine. There was a fan in the room, so the hotel obviously was aware of the issues. The toilet hardly flushed, had to use the kettle.
Eszter J
1 泊旅行
8/10
Jolie
2 泊旅行
10/10
Great location right on the sea front close to Adventure Island, the Pier and the high street. Check in was swift and the reception was open with helpful staff even at 4.30am when I came back from my night out.
Room was clean and comfortable albeit basic with no frills and a small supply of tea & coffee.
Bathroom was fine with a good shower. Ironing facilities in the room also and TV.
Off site parking was straight over the road but quite expensive at £25 for 10+ hours.
View of sea and Pier etc was nice
Chris
1 泊旅行
4/10
Advertising very misleading, for £198.00 for one night without breakfast it was a very big disappointment. I have stayed in budget hotels that were cleaner and more comfortable. I don’t think I will be a returning customer.
Angie
1 泊の家族旅行
8/10
Quick check in, room spacious and quiet. The aircon was noisy so switched it off, but it was one of the hottest weekend. Overall a great stay
Maria
1 泊旅行
4/10
Ben
1 泊旅行
4/10
Julie
1 泊旅行
8/10
Richard
1 泊旅行
10/10
Great stay . Sea front hotel
vidyut
1 泊の出張
6/10
The room was very old and dirty
Erdem
3 泊の出張
10/10
Denzil
1 泊旅行
8/10
Staff was friendly and helpful. The room itself was okay but carpet needed a good hoover over and the door frame looked like it had been forced open and was hard to lock the door at night. When you had the balcony door open and it was breezy you had this high pitched whistling sound come through the room and exit through the gap in the door frame .
Steve
3 泊旅行
8/10
INSU
2 泊の家族旅行
10/10
Lifts very cranky but work fine. Rooms lovely, beds were so comfy. Will definitely return x
Kate
1 泊の家族旅行
4/10
宿泊されたお客様
2 泊旅行
2/10
Hotel is run down and desperately needs some money spending on it. Stains on the carpets in the room, the shower was worn out, there was a balcony but there was a security cable on the door to stop you going out. I wouldn’t recommend this hotel at all.
Marc
1 泊の出張
2/10
unfortunately I had a bad stay, the hotel is tired everywhere. the carpets in particular were horrible. and the surrounding area is not a nice place to be, a colleague of mine said that she wouldn't want to walk around on her own. The carpark you have to park in is £25 per night as well. I wont be going back to the hotel or Southend
宿泊されたお客様
2 泊の出張
8/10
Basic hotel but reasonable value for money
Roland
1 泊旅行
10/10
Joanna
2 泊の家族旅行
6/10
Lovely sea view but unfortunately thats all it has going for it.
Leanna
1 泊旅行
4/10
This was a very poor hotel. The 1st room was abysmal. Filthy carpets and the sea view was marred by a dirty window and a balcony that was covered in cigarette butts, bird droppings and used tissues! The 2nd room was a little better but way below what we expect of a hotel with such a grand name. I woukd never stay here again. I wish i took a B&B. So much cleaner. We were disgusted!!!
sharon
3 泊旅行
6/10
Thomas
2 泊の出張
2/10
Room was disgusting, so grubby and twin beds despite requesting a double. Beds so uncomfortable, one pillow each. Total waste of money