Housekeeping here was very sad. We requested housekeeping service 3 days straight and 3 days straight no show.
Finally had to call front desk to try and get some fresh towels and they had answering machine on.
I've traveled quit a bit and this was the worst lack of service I have seen.
Robert
Robert、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月19日
Great location and quality of room
Excellent customer service from the gents on check in who helped out changing our room as there was some confusion with the room booked. Females were a bit abrupt but the gents were great. Great location too.
Wayne
Wayne、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月17日
Friendly staff willing to assist with recommendations, directions etc. room was comfortable and amenities nice
Kelly
Kelly、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月16日
Ótimo Hotel!
Ótima!!
Jean
Jean、2 泊の出張
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10/10 (最高に素晴らしい)
2024年11月16日
Very nice stay
Hotel et chambre tres confortable à 2 pas du WTC.
Chouette salon avec thé/café à disposition.
Nous avons beaucoup apprécié nôtre séjour
Olivier
Olivier、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
Cynthia L
Cynthia L、3 泊旅行
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2/10 (不満)
2024年11月11日
The WORST
I would never stay here again. We booked our reservation and arrived at the hotel early. The hostess said that we would have our room ready when we got back and then she was putting a rush order on it. We arrived back at the hotel at 11 PM and we told that we had no room. They had overbooked somehow in their computers made the mistake… A bunch of crap. We had to go all the way from downtown New York to be on Midtown to stay at a much nicer hotel. I would never recommend this hotel.
Justin
Justin、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Great experience
Great stay, helpful staff, great coffee, good location