The hotel was under construction, and that was not listed on the website. The furnishings were new and nice, but the door on rm 210 didn’t align properly making it difficult to lock when leaving the room. Long black hair all over bathroom floor. Daughter was given a broom and pan so we cleaned it ourselves. And pool and spa were both Cold. Only positive was the breakfast bar
Vanessa
Vanessa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Great
Excellent
Rodney
Rodney、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月15日
Under rennovation. Elevator not working, hot tub not working, fitness bike not working. Breakfast good but in alt location.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
Overnight stop on longer trip
Last minute booking & late arrival. Room was ready & just as described. They do have some renovation work going on, but didn’t bother us at all.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
Pat
Pat、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月1日
Nice Place to Stay
Nice place to stay. It was quiet, comfortable and the staff was friendly and very efficient.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月21日
It was a pleasant stay. They are in the process of renovating, but did their best to make guests comfortable. Once they have completed the renovation, it will be a great place to stay!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月10日
Jennifer
Jennifer、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月10日
Decent stay
Pros: clean, comfortable beds, plenty of USB and electrical outlets. The breakfast was filling and enjoyed the pancake maker
Cons: heater smelt of burning so bad when on. The shower only got warm never hotter than that. The bathroom had no vent system and the vanity mirror light was so blinding. We were excited for the pool and hot tun only to find out the hot tub was broken and the pool was not heated and so freezing.
Silvia
Silvia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Great staff and friendly smiles
Larry
Larry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
Tommy
Tommy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
Nancy
Nancy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
Great property upgrades, very comfortable stay
I think HIE has been doing major room upgrades at this location (there’s lots of construction debris and materials around the site). We loved the new decor - clean lines, spacious and comfortable. It has a chaise! The bed and linens are some of the most comfortable I’ve slept on. I appreciate that they’ve put in a shower stall (no tub, so much safer) and eco-friendly large bottles. And most appreciated - king pillows on a king bed - thank you.
Breakfast was also good- lots of choices. Definitely a great place to stay.
Janet
Janet、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月15日
Brownfield Stay
Place and stay were excellent. Breakfast was good.
Ashrith
Ashrith、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月8日
Linda
Linda、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月6日
Always crowded and sometime noisy
Catherine
Catherine、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Just awesome
barry
barry、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月29日
The rooms are very large and nicely remodeled. Once all the renovations are complete, to should be a very nice hotel. However, there was construction debris and partially remodeled floors, due to a construction supply issue.
The rooms are wonderful - but the A/C and the mini refrigerator was very noisy all night.
Hot breakfast.
I would consider staying here again.
Sharlene
Sharlene、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月29日
Checkin was a NIGHTMARE! When we arrived they handed us our keys and they wouldn’t work to our assigned room. I went downstairs and they remagnetized our keys. I go into the room and there is a man sleeping and he woke up frightened thinking we were trying to kidnap him. We apologized and went back downstairs. The clerk laughed at the situation but it was embarrassing and dangerous. That man could have had a gun and I had kids with me. The clerk realized we were assigned the wrong room which is very careless. They gave us our room but they failed again because we were promised 2 queens and a sofa bed and they did not give us a sofa bed. Due to our experience they agreed to provide a pull out bed at no extra charge. I was insulted at the thought that they would even think of trying to charge for a pull out bed. It was the least that they could do. What they should have done is get us a room with the sofa bed but they claimed it was against policies. What should against policies is to give us the keys to the wrong room. Just horrible checkin experience. Breakfast was fine and the breakfast servers were fine.