アクレイム ホテル カルガリー エアポート (カルガリー)

朝食のレストランのスタッフさんが丁寧で良かった。

The room is clean and there are enough equipments, such as k-cup, iron, TV and bathrobe. I could sleep well. They provide shuttle to the airport every 30 minutes. I reserved at 4:00 a.m. In addition, there iis an Italian Restaurant at the first floor.

Excellent room and service! Great restaurant also.

Second time staying here Very clean and lots of improvement Check in could uses bit of professionalism but overall this place has improved much

I stayed here on a business trip. Everything seemed ok until a staff member walked into my room about 20 minutes after checking in and right before I was about to jump in the shower. The staff member did not speak English fluently, did not knock on the door before entering the room, he was holding a pillow, and took him about 10 seconds to close the door after seeing me standing in the middle of the room. The manager on duty did not handle the situation appropriately and although she offered a complementary night for my next stay, her attitude was always rude and unpleasant as she insisted that I had to understand that accidents happen and they can't control them. The hotel is nothing special, do not waste your time and money staying here, there are lots of better options around the area!