What a shame. It is a great location, just inside the city walls. Chester is small, and the hotel was convenient for everything. The property has been updated with fairly recent fixtures and fittings. But the cleanliness more than offset these pluses. On first entering the room, we looked around, went to the bathroom, and raised the toilet seat. OMG, there was brown stuff inside. Now concerned, we looked around the room and saw a big cobweb in a corner where the clothes cupboard meets the room wall. I was curious why the spider chose that spot. The cupboard was taller than most people, so I ran my finger along the top of the cupboard near the cobweb and a cloud of dust blew up. I wanted to check out at this point, but my wife was tired and could not face it. So I got some disinfectant wipes from the car and started wiping. The kitchen area was clean but the were many small hairs on the bathroom floor. The rest of our stay was uneventful.