Overall, it was OK. We were there for 10 nine night's we asked for toiletries towels. We asked them to clean our room after our fourth night there with no success. Their excuse was the hotel was too busy and they did not schedule our Cleaning spoke to the supervisor twice he promised to send out towels never got them after six night needed more toilet paper. We had to go get it because they had not enough staff when we asked to get the room cleaned a day before.
Selene
Selene、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
John
John、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月6日
Luis Alfredo
Luis Alfredo、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月19日
宿泊されたお客様
3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月16日
Never Again! Poorly Managed!
Three night stay. Hotel is mismanaged and going downhill. We’ve stayed many times but never again. Rude when we asked for housekeeping. Which we were promised and didn’t receive housekeeping services even one time. No fresh towels for day 2 and 3. They were literally out of towels each time we asked in the morning and evening. Bathtub was dirty. Floor was coming up and dangerous in the bedroom. Ice machine was broken all 3 nights. Gym was unusable all three nights and piled with chairs. Staff was extremely rude. We heard them having to apologize to other patrons for different issues all three mornings we were near the desk having our breakfasts. Find somewhere else to stay. Don’t stay where you aren’t appreciated and they don’t manage the property.
James
James、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月13日
Karen
Karen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月12日
Jacolby
Jacolby、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
The check in and out people were great! Very very clean up to date everything in the room. I would use it again and recommend to anyone. It also was easy access off of 75 in Allen!