I had thought this lovely inn was more of a regular hotel with staff available most of the day and a breakfast available. I don't know if things changed after covid. We had given our arrival time which was right at the 2 PM check-in, but when we arrived it was locked up with just a note on the door with a phone number to call. We had been having difficulty with our phones on the trip and could not get through. I finally called Hotels.com 800 number and while they were trying to get in touch with the hotel, someone who occasionally worked there happened by. He told us there should have been an email that went out giving us a code for the outside gate and door, then telling us where we would find an envelope which would have inside it our room number and code for that door. No one was at the hotel until early the next morning for a few hours, the only time period anyone was ever there. The property is very charming with a great location. I went back through all my emails, and I did find it, so it had been sent. However, it was a very stressful 25- 30 minutes and at my age I think I need to start checking more carefully about availability of staff, at least check-in.
