Our reservation was for 4 people in a room with 2 Queen beds for 4 night stay. Housekeeping kept giving us 3 towels and we had to keep calling for 4 towels we also had to ask for more toilet tissue (there was a half roll when we checked in + 1. We requested our room be cleaned 3 days during our stay. They missed 1 day and showed up at 7:30pm, opened our door without announcing asking if we wanted our room cleaned. The bathroom is not very private—door is a 2 door slider and a curtain that closed off the sink area just out side bathroom. 1 bed is a couple of feet away from the sink and bathroom. Photos on website are taken at wide angle making the room appear larger than it is. Service in the restaurant is slow and wait staff not very attentive. Staff overall not friendly, no smiles or greetings. Not very welcoming. Wouldn’t stay there again!
Lori
Lori、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月1日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月25日
Cecelia
Cecelia、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月23日
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月21日
Adia
Adia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月21日
Guila
Guila、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月18日
Great hotel - everyone working there was very friendly, the restaurant was good and convenient.
Room was clean and quiet.
Stephanie
Stephanie、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月14日
Tiara
Tiara、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月11日
Jerilyn
Jerilyn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月9日
My Experience
Rooms were smaller than expected. However, clean and orderly. Shower dripped alot, good choice of toiletries
Dr. Mark
Dr. Mark、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月9日
Yun-Hua
Yun-Hua、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月7日
Marshall
Marshall、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月7日
Chung
Chung、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月6日
Great stay!
Great hotel. I love the on-site restaurant on the 5th floor and fitness center on the 6th floor. The restaurant has great food and the bartenders are very friendly and attentive. This location is centrally located, with convenient access to multiple subway lines. I will definitely put this hotel on my list of places to stay in the future.
I have two friendly suggestions...
1) This hotel has three elevators. There is one elevator where the directory screen is out of order. The printed instructions are great as a temporary alternative to give patrons guidance on how to navigate between the different floors. You may want to prioritze this repair to avoid confusion. I experienced several fellow patrons who accidentally went up and down between various floors, especially those who were trying to get to the restaurant on the 5th floor. Many forget to give the card reader a 2nd tap after entering the desired floor, which leads to the merry-go-round😂.
2) Please consider placing trash cans on each floor.
Kito
Kito、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月6日
ROBERT
ROBERT、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月5日
Good place to stay
Attractive facility in good condition in a good location in Harlem. It is noisy, however.
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月5日
Anika
Anika、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月1日
Ronald K
Ronald K、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月30日
Need to do more on the cleaning situation.
Carlyne
Carlyne、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月29日
Great location but cleaning needs improvement
The hotel amenities are great and frankly it is amazing to stay in such a historic location. But this hotel has had a cleaning problem since I first stayed here about two years ago and it has not improved! Either they don’t come by to do the job (when I complained some smart lady at the reception told me that I had to “schedule” the cleaning) or when they come to clean it is not!!! Aside from that all was great!