The reason for our dislike is that my daughter had some worrying bites that made us fear/suspect bedbugs. We called the agency to say that after we left and they were going to check and come back to us. They never contacted us again and that made us even more suspicious. We are no handling our luggage as if it might be contaminated by bed bugs. Except for that the flat was nice, clean and in a good location. Wifi was good and the general standard fine.