Possibly the worst hotel experience I have ever had. Pools need cleaning, rooms need updating and staff need customer service training. Stayed on a holiday Monday so restaurant was closing 2 hours early but staff decided to close even earlier. We arrived 1 hour before the posted closing time and were told food was takeout only and were not allowed to order second drink. Watched 20 plus other customers/weary travellers turned away in the half hour we were there. Servers were abrasive the entire time. Breakfast buffet was limited with many items not replenished and only paper plates and disposable cutlery offered. Would rather sleep at the airport than stay here again.
Tanya
Tanya、1 泊の家族旅行
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8/10 (とても良い)
2025 年 8 月 5 日
Airport convience
Our two night stay was comfortable and the room was clean. The area was very convenient for airport access. On site restaurant was just ok.
p
p、2 泊旅行
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6/10 (良い)
2025 年 8 月 4 日
Ok if arriving later and just want food and sleep
Hidden Gem restaurant for dinner was average. Big portion for fish and chips. Breakfast was not good at all…but we’re soon transitioning from (crappy) continental to table service so hopefully better options. Beds were really comfortable. It was very quiet generally (no road noise, no neighbour noise, but could hear hallway noise). People working at hotel were lovely and helpful. Airport shuttle was great.
Nancy
Nancy、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 4 日
Great hotel for an airport stopover.
24 hour airport shuttle (free) is excellent and both drivers very helpful. Check-in was good. I stayed here twice and both times my room was at the very end of a corridor (just unlucky I think). Room good but very few electrical outlets. Coffee (pod) machine but no tea provided - if you want just hot water you have to use the microwave.
Ann
Ann、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 3 日
I did have a mix-up on the reservation, but it was cleared up promptly and in a professional manner.
Mike
Mike、1 泊旅行
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6/10 (良い)
2025 年 8 月 3 日
Great location, ok motel
The pool was nice
The people were nice
The location was excellent
The rooms were ok
The breakfast was bad
Blair
Blair、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 3 日
One night stay
We had an overnight stay ending our 2 week vacation. We stayed here close to the airport and heard no noise. Our rooms were clean and the breakfast area was very goid, attendants kept ut clean and full. Bathroom in our room was clean as well as our windows .
Susan
Susan、1 泊旅行
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4/10 (まあまあ)
2025 年 8 月 3 日
Not a "Hidden Gem" buffet/like a cheap motel feel.
Restaurant where the complimentary included "buffet" was is called the Hidden Gem, this was no Gem that's for sure and should have definitely been hidden... was so bad all the whole family had was toast with a packet of jam or peanut butter! The juice machine wasn't even working, out of yogurt, no cereal left, fruit salad was just a gross syrup mess, eggs and sausage were somewhat present but no one wanted to touch them... a granola bar and water would have been gormet as a comparable. (shouldn't offer this if that is how lame of an attempt at a breakfast they want to provide.) Room was sleepable but dated and bathroom was a 2/10, bed was decently comfortable though! Expected it to be way better for the price, it was like a cheap motel.
宿泊されたお客様
1 泊の家族旅行
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4/10 (まあまあ)
2025 年 8 月 2 日
Monica Emilia
Monica Emilia、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 2 日
Rebecca
Rebecca、1 泊の友人との旅行
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2/10 (不満)
2025 年 8 月 1 日
Andrew
Andrew、1 泊旅行
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6/10 (良い)
2025 年 8 月 1 日
Es ist ziemlich in die Jahre gekommen und braucht wieder ein mal eine Auffrischung. Das Bett war unbequem ,aber für eine nacht war es ok…
Stephan
Stephan、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 1 日
The shuttle service is excellent, fast and punctual. The beds are very comfortable.
宿泊されたお客様
1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 31 日
Included shuttle and parking besides good bed.
Perfect airport hotel. The shuttle is quick and included in the room rate as is parking.
The restaurant has lots of options for a post flight meal. We didn’t get up in time for breakfast so can’t comment on that part.
The bed was comfortable and the AC kept the room comfortable. We have stayed at the hotel when it was a Quality Inn and I’d say the hotel is as good or better now.
Cathy
Cathy、1 泊旅行
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6/10 (良い)
2025 年 7 月 31 日
ANDRE
ANDRE、1 泊旅行
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6/10 (良い)
2025 年 7 月 31 日
Very basic hotel . Breakfast sparse not very appetising
eileen
eileen、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 31 日
Kiira
Kiira、1 泊旅行
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6/10 (良い)
2025 年 7 月 30 日
Disgusted and disappointed
I was disappointed in the lack of cleanliness, for example, mildew in the bathroom plus the exhaust fan didn’t work and the door wouldn’t close. I wanted to take a bath but the tub was dirty. Garbage and hair on the floor, dirty sheets plus full of pubic hair. Toilet didn’t flush good and constantly had to go flick the flusher because it kept running. Dirty walls inside of room and hallway. Very disappointed considering I paid over $200!per night. Definitely won’t return. Plus side, the lobby staff were very friendly and helpful.
Rebecca
Rebecca、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 29 日
Yori
Yori、1 泊の家族旅行
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8/10 (とても良い)
2025 年 7 月 29 日
Good value
Spent the night before taking a 5am flight. Most comfortable hotel bed we have ever had.
Rooms are dated but great value for the cost
Greg
Greg、1 泊の家族旅行
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6/10 (良い)
2025 年 7 月 28 日
Room was on the back of the hotel, last room next to exit door, people kept banging it all night long and early morning