ホリデイ・イン エクスプレス & スイーツ オマハ ウエスト (オマハ)

Staff was great breakfast was average. Room was comfy

Liked this hotels out of other hotels i stayed at in omaha.loved the complementary beer and wine

I was promised that they would call me when my room was available (hoping to check in early) and they did not. Arrived at 315pm to check in and there was NO ONE around to check us in. We had to find a cleaning person down the hall to go find a front desk person -- the same person who promised me a phone call earlier that day. Overall really disappointed with the customer service at this hotel.

Everything was great only thing wish the older lady with the white hair working the front desk was more friendly. When we checked in the lady did not greet us after a few mins she asked if we were checking in. The other gal was

Room was very clean. Comfortable bed. Friendly staff. Have stayed here many times. Great location.