Bathroom door handle broken, bathroom cloth hanging hooks broken. Otherwise service and cleanliness was excellent, mattress could have been better.
Sreedharan
Sreedharan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
My wife and I didn't think the mattresses were all that comfortable and we also heard loud music and yelling on our floor throughout the night.
Spencer
Spencer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Joseph
Joseph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月19日
Devionn
Devionn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月18日
Problems
Every single day of our 4 day stay our room key stopped working. They kept saying they are sensitive. Sensitive to what? Getting hours old? We were hyper cautious not to put near phones, magnets or practically anything else with the same results. The room was okay and the hotel felt clean.
Kristine
Kristine、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月16日
TAREQ
TAREQ、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Great quality for the price
Hotel was clean, front desk and cleaning crew were friendly and quick to respond to requests. Pool and hot tub were relaxing.
Maribel
Maribel、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Maribel
Maribel、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Gaurav
Gaurav、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月21日
Wrong room type and no help from staff.
I reserved a room with two beds for a family trip with 3 adults and 1 child. Upon check in we were given a room with a single king bed. No rollaways available, no other rooms available and were told there was “nothing they could do”. Totally unacceptable. They did move us the next day, but we’re unapologetic and unhelpful about the reservation being wrong. They also kept referring to our “3 night stay” when it was for two. We crammed into the room for the night as it was our only option, and an hour later an employee knocked on the door because “they almost assigned someone else to this room but I wanted to check first”. Yes, it was already take. Upon check out our receipt showed “no show-THELMA”, and I have no clue who that was but all the more sure they completely screwed up our reservation and gave our room to someone else. No compensation offered or other help.
Kelsea
Kelsea、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月20日
Overall good area, rooms nice and clean. A little out dated pool and hot tub area very nice, breakfast menu was awesom!! We did have tv issues/no tv first night of stay and our TV was older and the volume was erratic when watching TV at night. The tv provider got the tv service remedied on second day of stay. 2 things I that made this 4 star over all- 1 room door didn't secure tightly even with the deadbolt, it was shut and locked but felt unsecure. 2-Bathrrom tub and shower curtain were very outdated and dingy.
Malissa
Malissa、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
Janae
Janae、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月17日
The stay was good. It was the breakfast that was terrible. 50 dollars for 4 people, for a breakfast thats free at most hotels. Scrambled eggs were standing in water, potatoes were rock hard, and your choice of cold coffee, or warm water to drink.
Karen
Karen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月17日
Best or Last Stay ever.
We were so delighted and enjoyed our stay at the Holiday Inn Hotel in Bolingbrook, Il. We had the Hotel Suite with King size beds with the perfect comfortable mattress and lots of room in the suite. Everything is excellent eg. cleanliness, quietness, breakfast food, drinks in the hotel restaurant, customer service etc. Except when we checked in & out. That was a horrible experience ever!! Very bad transactions that happened during check in and after checking out!! I need an explanation as to why it happened! Pls call me asap and explain!! You have my tel#.
Phoebe
Phoebe、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月15日
Right by I 55 -noisy all day and night
Bathroom door wouldn’t close, bathtub made all kinds of noses like it was cracking under your feet. Bed was uncomfortably soft.
Phillip
Phillip、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月8日
Anthony
Anthony、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
Dela Pena
Dela Pena、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
tausha
tausha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月28日
Jennifer
Jennifer、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Love staying here , when ever im here on business i will always stay here!!