We love the suite we stayed in. Our family of us as grandparents and two daughters’ families were able to meet and enjoy Christmas together. Our family except for us live in the KC area so this worked out perfectly. The lobby is quiet, spacious and comfortable. Though we did not use the pool we did use the fitness room which was nice. We chose your hotel for the spaciousness of the living and kitchen area of the suite. It was exactly what we had hoped. It was the perfect Stay-cation for our family. The kids were able to sleep at home and still meet with us, and we had the privacy of comfortable sleep each night.
James
James、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Jayalisha
Jayalisha、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月30日
Worst hotel experience ever
Do NOT stay at the residence inn by MCl! The room wasn't as clean as it should have been but that was the least of the issues we had! All of this trip was a parent's night away/a birthday gift and it was miserable.
Terrible front desk clerk with attitude when i had been nothing but kind and patient from the moment i walked in to check in. To top that, they don't have a hot tub anymore which is why we booked this specific hotel, and we didn't find out till 2 hours b4 check in (too late to cancel... of course!) and the TV in the bedroom didn't work but they wouldn't move us rooms so we got to stair at the ceiling and twiddle our thumbs... waste of money and time! I'd rather have been home with my baby girl!
PLUS at 12am the room next to us had an aggressive man slamming doors, yelling and what sounded like domestic abuse.. i was terrified and bawling and they STILL didn't move us rooms. Absolutely the worst night in a hotel i have ever experienced and coincidentally the manager on duty when we checked out was too busy to talk to us about the issues! I would give zero stars if i could! Do better.
Shyanne
Shyanne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月22日
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月19日
Collette
Collette、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
Keli
Keli、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月16日
Kurt
Kurt、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月7日
Go for it , it's worth it
The room was clean and comfortable, the bed was awesome and fluffy. And they've literally thought of everything from dishes to cleaning supplies. The pool was clean and the breakfast was delicious I would definitely recommend
Cale
Cale、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
Ronni
Ronni、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月3日
John
John、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Night stay to catch early flight
Staff was super friendly, check in was fast. Rooms were nice & very comfortable.
Sandy
Sandy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
Great location but broken amenities
Booked the 2 bedroom suite with the fireplace. My sister and her family also stayed.
I secured the room with the fireplace because we were visiting Jingle in KC it’s an OUTDOOR light experience that you walk through. I knew it would be cold and the kids would need to warm up. Checking in finding that my sister was on a different floor, and told because this specific type of room with the fireplace was the only option available. Then to find out the fireplace had been broken and they “have been waiting on parts”. The kids were freezing and the spacing far enough away made for most certainly separate vacations instead of togetherness. Very disappointing as we live states away from one another.
Was told to ask Hotels for the refund. Maybe Marriott could add points.
Rona
Rona、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月30日
Friendly staff clean environment.
Its pretty decent breakfast was really good the staffs were nice.. friendly environment
Gabriela
Gabriela、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Jason
Jason、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月24日
The BEST hotel in town!!
It was wonderful loved loved it!!
Jose Luis
Jose Luis、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月22日
Mary Beth
Mary Beth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Cable was having an issue while watching Football Game
Jeff
Jeff、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Scott
Scott、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月11日
Great Hotel Stay
My stay was great. The hotel was very accommodating which made our stay pleasant and enjoyable.
Annie
Annie、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月6日
David
David、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
I was disappointed to hear that the fireplaces were shut off. I specifically booked a fireplace room, but they were off for the season. The pool was a bit murky the first few days, but they fixed it. The spa was completely gone - didn't get that email until I arrived. Lastly, I had called to confirm a first floor room weeks ahead of time, but none were available when I arrived. The elevator was fine, but first floor would have been much better since I was traveling with two people in their 80s. Staff was very nice.
Kristin
Kristin、7 泊の家族旅行
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8/10 (とても良い)
2024年10月30日
Julie
Julie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Frustrated Veteran
One problem I encountered was the soap in the bathroom made the bathtub way to slippery I slipped a couple of times in the bathtub luckily, I managed to stabilize myself against the wall and prevented a fall. Maybe putting a non-slip mat in the tub for seniors could prevent an accident. Second, I had a difficult time accessing the internet for my tablet, what the front desk was telling me on how to gain access did not work they shrugged me off and told me to call a 1-800 number to call to diagnose the problem. I'm not good with current technology I'm still living in the 70s so I had a lot of difficulty understanding and implementing the changes to gain access to the internet, in the end he accessed my IP number, and I was able to gain access.
Enrico
Enrico、1 泊旅行
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8/10 (とても良い)
2024年10月21日
1st time staying here
Only issue I really had was the overnight front desk. The guy was rude and uncaring. His communication skills need work along with his attitude. Everyone else was helpful but him and I recommend the company trains him on customer service. The hot tub wasn’t working so I didn’t bother to try the pool. It would have been great if they offered dinner here. I’m so happy there was a kitchen in the room because there’s not much to eat around there. Overall my stay was decent and quiet.