JW マリオット マイアミ, マイアミ

素晴らしかったですが、ホテル内での食事オプションをビストロ以外にも増やすべきだと思う。あと、朝食にスターバックスのオプションというのがダメ。この点を除けば5つ星です。

素晴らしいスタッフ、素晴らしいホテル。

ロケーションもよく、スタッフは親切。ルームキーのセンサーは修繕する必要があると思う。部屋のドアを開けるのにてこずりました…

Shower was broken, water was spreading all around the bathroom...I have to fix it myself At check in , told me that I would have two free waters in the room...at check out they have charged me for the waters and also I have found Bar charges, that did not belong to the room....Check out was a 20minutes process!!!... Condition and service , does not match the price of the room...

The hotel was lovely and in a good location the staff we found friendly and willing to help but the advice they gave would turn out to be wrong ,even when booking a trip to the Everglades from them we were told to wait in the wrong place for the bus so we ended up missing it ,the service in the restaurant was very poor food coming out at different times when it should have came out all together but still added a 19 dollar tip to the bill ! It’s a shame as there were so many times we asked something and what they told us turned out to be wrong would definitely put me off staying again and we have stayed in many Marriotts in the past and haven’t had this problem before.