stayed there on 12/26/2018. Social dinner was not good. It said Vietnamese dinner but it was Ramen(without topping) and salad. Two employees ate Ramen then it was empty for a while. They were smoking just outside the lobby.
宿泊されたお客様
2 泊の家族旅行
8/10
家族 友人との観光では、とてもいい立地だと思います。
宿泊されたお客様
8/10
The location is not far from Napa wine country. If you couldn't book a hotel in Napa downtown or you want to save money with not low quality hotel, I recommend this place. There are not fancy restraunt at there, but we brought some food and cooked at there. They have kitchen in all rooms and BBQ space located at courtyard.
ホテルはナパから東に15マイルくらいの場所にあります。周辺には洒落たレストランなどはありませんが、コストコやスーパーマーケット、またスーパーマーケットのエリアに寿司店、ファーストフードなどがありました(ホテルから徒歩圏内)。部屋にはミニキッチンがあり、調理器具、食洗機も完備されてます。中庭にはBBQできる場所があったので利用してもいいかもしれません。とにかくとても清潔で快適でした。インドアプールや狭いながらもジムがあり利用させていただきました。コストパフォーマンスが良いと思います。
Mitsuko
10/10
The family suite we used was very nice, the pull out couch unfortunately was incredibly uncomfortable..I know that kiddos usually use the pull out but when a 10 year old complains about back pain in the morning there’s an issue..should definitely be replaced, we tried pushing the bed back in but it was broken. It wouldn’t go back in.
Shannon
2 泊の家族旅行
8/10
The service and the room were nice. I gave 4 stars because the pool was broken and water was not clean and no hot tub. But they called next door hotel and allow us to use their pool and hot tub. That was very nice of them.
seunghwan
3 泊の家族旅行
10/10
Lisa
2 泊旅行
10/10
The suite store was not fully stocked. Typically would have a wine option but that was empty the entire stay. Otherwise it was a terrific stay
David
3 泊の出張
10/10
Great service! Great price
Luis
3 泊の家族旅行
8/10
Craig
1 泊の家族旅行
10/10
Ferdinand
2 泊旅行
10/10
Tyler
2 泊旅行
10/10
Check in was great! She was very helpful
Christie
1 泊の出張
6/10
Jaime
2 泊の友人との旅行
10/10
lilia
1 泊旅行
10/10
Property accessible, safe, clean wonderful suites with all the accommodations of home
Ron
1 泊の恋人との旅行
10/10
This property was very nice, I stayed there for seven days and I had my three kids and spouse and it was perfect place was quiet, clean and front desk was very nice and super friendly and housekeeping staff super polite and nice also, having breakfast included was a plus and overall enjoyed the hotel and we would sfsy there again if it comes to it again very pleased.
Johan
7 泊の家族旅行
10/10
Tina in the dining area was wonderful and lennie at guest service was a delight!!!! Had a wonderful stay
Cynquita
2 泊の家族旅行
10/10
Great 👍
Carlos
1 泊の家族旅行
10/10
Justin
3 泊の家族旅行
10/10
Front desk check in was great! The lady was very sweet to my 3 kids. She offered them cookies and water while we waited. Thank you!
Monica
1 泊の家族旅行
10/10
It was nice and clean
Toby
1 泊旅行
8/10
We enjoyed our stay in the 2 bedroom 2 bathroom. Comfortable accommodations for a family of 4. That being said, there were a few things that kept it from being fantastic. One of the tub/showers didn't drain so we stood in water whils showering. The floors in the kitchen had water damage from what looked like the refrigerator. The light bulbs were out in some of the lights. Nothing crazy, just enough small things to start to notice. Mentioned the tub not draining at checkout and they gave us points for the inconvenience and were very apologetic so I appreciated how the staff handled the complaint. Breakfast was pretty good too! We would definitely stay here again as the floor plan was perfect for our family.
宿泊されたお客様
1 泊の家族旅行
6/10
Good location, but sketchy and possibly homeless people living behind property. Also, the HVAC system did not work in my room. When mentioned upon departure, no concessions were offered.
Alysa
1 泊旅行
10/10
This is our second time here and will probably be our go to hotel now whenever we go drive to Napa Valley. Hotel is very pleasant, clean and organize. They offer good variety options for breakfast. They also offer coffee, hot chocolate and warm chocolate chip cookies by the entrance. Will recommend!
Nina
1 泊の家族旅行
6/10
Decent price and spacious room, but hotel seemed very understaffed. We asked for a crib but the employee couldn’t find one of reach her manager so we went without for the first night. Then the pool was out of service, which was the main reason we booked this one. Breakfast was terrible—“sausage” and eggs seemed freeze dried and other options were minimal. Overall, property feels outdated and lacking for the Hilton brand.