The best hotel Ive been in my life. Dream holiday destination!
NORMA
NORMA、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年9月10日
Check-in: 3/5
- mediocre, specified twin beds and noted in special request but given a double bed. Front desk staff rectified this upon us showing the booking confirmation.
Check out: 4/5
- checked bill was charged for another room’s item, front desk took it off bill. Would check bill before paying.
Dining experience: 1/5
- Disappointing. Evening/night staff were unpleasant, not welcoming and dismissive.
- Gentleman that took our order was very dismissive, didn’t wait for us to finish our order and walked off.
- Long wait for food to arrive.
- Our second dinning experience, order was incorrect bc again the same gentlemen waiter did not wait for us to finish ordering.
Room & service: 2/5
- Large room
- For the entire stay we had no cleaning service.
- The fridge was not replenished with drinks or water.
- No drinking glasses in room.
- Washroom toilet seat was smaller than the toilet base.
- Washroom had mold and smelt like sewer. We had to request airfreshener as the smell was unbearable.
Location - 2/5
- not convenient to other restaurants or town, car required.
- taxi service is minimal and expensive.
Pro: Villa does have infinity pool and the scenery is nice.
Kirubalinee
Kirubalinee、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年7月22日
tzuri
tzuri、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年10月9日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年7月28日
Bibbi
Bibbi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年5月31日
Daniele
Daniele、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年11月5日
Le camere hanno un arredo fin troppo usurato , servizi igienici troppo datati.
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年10月6日
Endroit merveilleux, calme à recommander sans hésiter
Nourriture excellente, service courtois
Nous avons adoré notre séjour
Merci
Johanne
Johanne、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年9月14日
Bäder schimmelig - siehe Fotos, Lüftung zu laut zum schlafen und kann nicht abgestellt werden,
Ohne Warnung dann eine Hochzeitsfeier des Hotels direkt bei unserem Zimmer , Beschwerden der Gäste werden ignoriert, kein Manager vor Ort, kein Schlaf möglich, Polizeieinsatz erforderlich
- ich will mein Geld komplett zurück.
CB
CB、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年8月13日
Paul
Paul、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年8月2日
Solid Hotel, Needs Improvement in Service
The breakfast could be better, but otherwise nice stay. Restaurant is actually really good, but somehow the breakfast was not good at all. Some of the staff had attitude, but we were able to manage. Love the views, the pool, and walks around the hotel.
This hotel is in the middle of paradise. It was a little hard to get too as the associated town is quite small. Especially since the hotel would not answer the phone. Very nice pool and property. Wifi was reliable.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年10月2日
Magical!
This stay was magical. From the time we entered until we left we were treated very well. The room, the views, the fabulous restaurant and service-fabulous.
Lind
Lind、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年9月15日
The view and setting was extraordinary
Service food and room was all amazing. We will be back!!
Debbie
Debbie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年8月6日
宿泊されたお客様
2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年7月23日
Mark
Mark、5 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年6月27日
Beautiful hotels and gorgeous views of Tuscany . Really enjoyed visits here
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018年6月15日
Old hotel in a lovely location. Staff were ok (polite but not what I'd expect for a 4/5 star). Nothing to complain about per se but expected more. Spa is nice but lack of language made for problems with massage (our fault in assumption but we ended up with only 45 minutes for a paid hour massage. Food good rather than great, AC functional - just. BUT enjoyed the stay.
Mark
Mark、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年6月7日
Bom
O local é ótimo , escolhi um quarto standard , bem pequeno porém arrumadinho . Mas o café deixa a desejar para um resort e não tinha shampoo nem sabonete para banho no quarto . Tive que pedir. Não sei se não era para ter ou esqueceram . As piscinas são ótimas .