Great pick up at airport. Pub attended is amazing. Shuttle to cruise is planned this morning. Overall great services.
Jean
Jean、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月11日
They offer a free shuttle but if its not in the time frame they don't tell you, you have to pay extra. If your cruise is done early you have to pay an early check in fee which they said they don't do because they cater to cruise/airport. I asked all these questions before booking and none of them were told to me when I asked. When the owner or manager asked what ship i said " royal Caribbean" he rudely said " Don't say the cruise liner say the ship". Overall poor customer service and things left out. Won't be staying. Wish I would have been told these fees early prior to booking.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月10日
Fine for cruise travel
This hotel was convenient, has a friendly restaurant and pub. Shuttle was on time. It worked well for us.
Nancy
Nancy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Cathy
Cathy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月7日
Joseph
Joseph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Great for a stopover!
We stayed just one night after finishing a cruise before heading to the airport the next day. Free airport shuttle was one of the main draws. Attached bar was good and and a nice meal the night before.
Nicholas
Nicholas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
Para quem vai fazer cruzeiro este é um bom hotel…
O hotel oferece um conforto extra para quem está em um país estrangeiro pois ele tem shuttle services de e para o aeroporto e também te leva aos portos de Miami e a fort lauderdale.
As instalações são boas e confortáveis. A única coisa que acho que precisa melhorar é o atendimento da recepção.
mariangela
mariangela、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月2日
Check in was slow. There wss a huge cockeroach in the room when i got in. Subsequent efforts to secure a cruise shuttle took an hour
Nathaniel
Nathaniel、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
Hotel bom é mal atendimento
Fiquei no hotel pela proximidade do Porto ! Parecia um motel e atendimento pessimo somente em inglês . Cobraram taxa de caução sem me avisar , apesar de eu ter pago estadia no Brasil ! Ainda não sei se irão devolver , pois tudo foi feito sem recibos
O hotel tem um bom quarto e ótimo café da manhã !
Tem traslado pra porto e aeroporto por 30 dólares por pessoa
Veronica
Veronica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月1日
Terry
Terry、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月1日
miguelina
miguelina、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月31日
Check in was very slow, but staff was friendly. We waited over an hour for our food at the connected restaurant, but the waitress was very kind and the food was good.
Roxann
Roxann、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月29日
The eom was dingy
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月27日
I was there with my 15 year old granddaughter visiting my son before all of us went to key largo. Got in late and around 10:30pm there was a loud knocking on door. I looked outside and there was a man and told him to go away and called the front desk. 11pm another guy was knocking on door very loud and I yelled go away and called the desk. Third time I called the desk and the man was there with them and they wanted me to open the door. Well hell no. Granddaughter was so scared. It was door dash but I was never asked if I wanted another room. My son had to pick her up. Bad customer service.
susan
susan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月27日
Cruuse with friends
We love this hotel, except for one thing. Check in is an absolute nightmare. It is always bad but this time took over an hour!