Room was nice. But understanding switch of lights and air condition was difficult.
The taste of morning buffet was not good, especially fruit was not tasty.
I recently stayed at The Ritz-Carlton and while the service was professional and the staff were genuinely helpful, I was left disappointed by a key aspect of the experience. One of the main reasons I chose this hotel was the advertised spa. However, upon arrival, I was told the spa is only accessible to female guests—a policy that was not disclosed anywhere during the booking process.
Erdem
1 泊の出張
8/10
Pierre
1 泊旅行
10/10
Haochiun
1 泊の出張
8/10
Amund
2 泊旅行
10/10
Thomas Nordvik
2 泊旅行
10/10
C-Jen
4 泊旅行
10/10
宿泊されたお客様
5 泊の家族旅行
10/10
Jun
1 泊旅行
10/10
Highly recommend. Very nice, as would expect at the Ritz. Large bathtub with TV great to relax. Huge shopping mall conveniently next door full of luxury brand stores.
Robin
3 泊の恋人との旅行
10/10
Mandy
1 泊旅行
10/10
Beautiful hotel. Everything about it is luxurious. Staff very nice.
Douglas
1 泊旅行
8/10
Sylvia
1 泊旅行
10/10
Christine Joy
7 泊旅行
10/10
Amazing service! The facility is definitely dated and could use updating/renovation, but very well kept still. Top 2 hotels I’ve stayed at in China so far.
Lisa
1 泊の友人との旅行
8/10
A good hotel for a business trip. Functional rather than lavish, for a 5* hotel. Breakfast options good and wide-ranging.