AC ホテル アリカンテ バイ マリオット

Very clean hotel good rooms, nice staff only the parking is litle bit expensive

The room and lobby area were very pleasant and the breakfast was excellent.

Great buffet breakfast selection, big comfy beds and staff are very attentive

Lovely hotel, staff helpful and friendly. Good location. Breakfast generally good but could have been better.

Absolutely amazing stay, the staff were so helpful and couldn’t do enough. The rooms are airy and clean - crisp sheets! Loved spending time at the pool and just relaxing. I would highly recommend this hotel.

The stay at the hotel was pleasant however we wish there was certain services

Where to start and not to cry? From the point of arrival, hotel was dissappointing as they didn’t ask for credit card guarantee, but next day we were asked to give credit card guarantee if wanted to have room service. We made two reservations one in my name and one in my wife’s name as first two days we intended to stay together and subsequent four days I would go for business and my wife would stay. Upon I checked out after two days stay, I asked again twice whether I need to provide credit card guarantee to cover costs, but answer was no! You guess what happens next? My wife called me next day saying she cannot use any inhotel service as there is not credit guarantee. Even she was blocked to access room although room was prepaid??!! So I needed to call from abroad to give credit card number...what a hassle, just because of an uncompetent front desk staff... Room? In a word “rubbish”. See pictures attached. Double bed in a 4 star hotel? Two rollaway beds on the wheels connected together and not even secured so moving overnight and making a gap in between. Hahaha, that is spanish style of double bed. We had one soap given for 6 days stay!!! Shampoo was given every second day and cleaning is doubtful. There is not kettle or coffemaker in the room? Do I require too much for accomodation that costed me 750 GBP for 6 nights? Mini bar is OK but not refilled every day. Swimming pool is far toooo small. 3x8 meters and 10 sunbeds for hotel with more than 150 rooms? Queueing!!!!!

Where to start and not to cry? From the point of arrival, hotel was dissappointing as they didn’t ask for credit card guarantee, but next day we were asked to give credit card guarantee if wanted to have room service. We made two reservations one in my name and one in my wife’s name as first two days we intended to stay together and subsequent four days I would go for business and my wife would stay. Upon I checked out after two days stay, I asked again twice whether I need to provide credit card guarantee to cover costs, but answer was no! You guess what happens next? My wife called me next day saying she cannot use any inhotel service as there is not credit guarantee. Even she was blocked to access room although room was prepaid??!! So I needed to call from abroad to give credit card number...what a hassle, just because of an uncompetent front desk staff... Room? In a word “rubbish”. See pictures attached. Double bed in a 4 star hotel? Two rollaway beds on the wheels connected together and not even secured so moving overnight and making a gap in between. Hahaha, that is spanish style of double bed. We had one soap given for 6 days stay!!! Shampoo was given every second day and cleaning is doubtful. There is not kettle or coffemaker in the room? Do I require too much for accomodation that costed me 750 GBP for 6 nights? Mini bar is OK but not refilled every day. Swimming pool is far toooo small. 3x8 meters and 10 sunbeds for hotel with more than 150 rooms? Queueing!!!!!

The room was very small but a very comfortable bed. Breakfast was the same for the whole time we stayed(week).Teas were not served so took ages to get water from a machine. Never got to go to pool as people were putting towels on loungers . Needs lots of improvements

Hotel and rooms were nice, as was the breakfast and bar. Only real downside was the pool area - it isn’t nearly big enough for the number of people using it. There aren’t many beds up there so people are strewn all over the floor. As it’s quite a walk to the beach this wasn’t ideal. We only had lunch there once and I don’t know if this was a blip but it took ages, it wasn’t hot and it was fairly average so we weren’t tempted to eat there again other than at breakfast. If you know you want to go to the beach all the time this hotel is a bit out of the way. It’s walking distance but maybe 25 minutes or so.