We were sitting in our pjs and a stranger unlocked our door and came in, apparently they messed up and gave her a key. When I called the front desk she apologized I informed her the fridge was not working either, I was told to unplug plug back in that there was no one on site to look at and if we wanted to put our leftovers and beverages in employee fridge we could! Who wants to have to go back and forth to get something to drink? I asked for a manager and was told one would call back it’s been 6 days since checking out still no call! When I asked if they could have a manager call they girl said it would not be right away they had night audits to do and was snippy. I’m sorry you are in hospitality and should at least give respect to address concerns!
Nicole
Nicole、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月1日
Olga
Olga、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月17日
Recent stay
The hotel as quite clean. I little disappointed that the beds were made everyday
Cathie
Cathie、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月15日
The room was clean and pleasant as was the bathroom. The bed, however, was a bit uncomfortable.
Paul
Paul、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Convenient location. Very nice room with good shower, lighting, towels, small fridge. Exceptional staff in every area.
I didn’t like the soft water. Nice free breakfast selection and good coffee. I highly recommend.
Kathleen
Kathleen、4 泊の家族旅行
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8/10 (とても良い)
2024年9月11日
Great place to stay
Hotel service was great. The staff went above and beyond.
Neil
Neil、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月7日
Our short stay was wonderful. The staff was very friendly, helpful and got us our room quickly. The room itself was very clean. Everything in the bathroom was meticulously placed and quite clean. We have friends that moved to the Villages, so we will consider this Hotel for a future visit.
Nancy
Nancy、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年9月5日
Amazing staff
Onay
Onay、3 泊旅行
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10/10 (最高に素晴らしい)
2024年9月1日
Check in was quick, front desk was very kind. Hotel lobby and room smelled nice. Pool area was clean and had plenty pool towels. Breakfast was wonderful and so was the breakfast attendant. Never in my life of staying in hotels had I experienced a breakfast attendant come to my table and ask me if everything was alright. Just a great stay overall.
Rosselyn
Rosselyn、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月30日
Kristen
Kristen、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月26日
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年8月22日
Jeff
Jeff、1 泊旅行
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8/10 (とても良い)
2024年8月19日
Julie
Julie、3 泊旅行
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10/10 (最高に素晴らしい)
2024年8月11日
Great place to stay while visiting family in the area. Our only complaint was that the pool closed so early (8:30). It would have been nice to have it open until 9:30-10:00 pm.
Martin
Martin、2 泊旅行
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10/10 (最高に素晴らしい)
2024年8月6日
Great hotel with outstanding staff
This was my first time staying in Lady Lake and at the Hampton. The staff were absolutely outstanding from the moment I arrived to when I left.
The room was clean and tidy. I had a suite which was a great size with good facilities. The hotel itself was very clean throughout and the facilities were great.
I will definitely be back!
James
James、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月4日
Beth
Beth、2 泊旅行
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10/10 (最高に素晴らしい)
2024年7月30日
Fantastic!
Very nice facility. Clean, comfortable and staff was extremely pleasant.
Justin
Justin、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月30日
Great place to stay. Clean and the breakfast is good.
Annie was wonderful. .