The phone rang at odd hours. After I unplugged it, I heard it ring in the room next to mine. I think the staff was randomly calling rooms.
Mary
1 泊旅行
2/10
Cockroaches everywhere
Even babies.
TV didn’t work
Hot water in bathroom sink didn’t work
Major water damage on walls and ceiling.
The floor was saturated by the AC.
It was not suitable for renting
I paid $311 with extra insurance for 2 nights and it wasn’t worth $50 a night.
I want a refund or I won’t even consider going back after the renovations.
Elizabeth
2 泊の家族旅行
2/10
Awful
In addition to the pictures there was no hot water and the toilet clogged after two uses.
Adam
1 泊の家族旅行
2/10
Nick
2 泊旅行
6/10
ok
Gail
1 泊旅行
2/10
There were roaches and other insects…left that hotel with bedbug bites
宿泊されたお客様
7 泊旅行
2/10
宿泊されたお客様
1 泊の出張
2/10
When I arrived police were in the hotel to remove vagrants. Odors were bad. Left some clothes in the dresser when I left. I immediately called within hours and manager told me there were no clothes in my room. The staff had to have taken them.
Paul
1 泊の出張
4/10
ROACHES. Gross, the place is disgusting.
宿泊されたお客様
1 泊旅行
2/10
Very dirty room
宿泊されたお客様
2 泊旅行
10/10
Jerome
2 泊旅行
6/10
The hotel was in deteriorating condition.
KRISTOPHER
4/10
Change room 3 times because it was dirty and one the ac unit burned out
Blackice
2 泊の恋人との旅行
2/10
Avoid! Avoid!
First: the place is housing families- school buses dropped off kids. That’s all i will say about that. It’s a low income housing facility.
Second: it’s filthy. Bugs. Black mold. Odd smells. Broken stained furniture. Sticky carpet. The bathroom- disgusting. Our window was broken and stuck open on ground floor. Bugs crawled over me at 3 am.
Thirdly: it’s misrepresenting itself online. The bar- restaurant is closed. Has been for a while. It’s not upgraded. It’s so awful. No WiFi. The parking lot is a mess. Photoshopped and out of date.
Fourth: the staff does not care about how inconvenient it is to stay there. $250 night to be in unsafe conditions. The bullet proof glass surrounding the concierge desk should have been a clue.
Fifth and last- the walls are paper thin. And that was probably the least of the terror in that hotel from hell.
Do not stay there, even out of desperation.
Molly
6/10
Very interesting! A man was being arrested for having dogs in his room as we were checking in. Pretty sure a family was living in the room across from us as well as seeing a school bus stop there to drop a child off.
Jason
1 泊の家族旅行
2/10
Unfortunately, at check-in, one of the guests asked if we were here to check in and proceeded to tell us their room had roaches. Shortly after, another family went to the front desk to complain about the same issue in their room. It’s unacceptable that the hotel is still reserving these rooms, especially given the high evening rate. We left immediately and found another hotel nearby.
johann
1 泊の家族旅行
4/10
This property was probably at one time a nice place but has been run down. When we checked the security glass around the checkin clerk did not give a good feeling. It appears that this hotel is transitioning to a shelter or a low income extended stay. Would not recommend.
Jim
2 泊の友人との旅行
2/10
This property looks absolutely nothing like the pictures. Simple as that. The paint is peeling, the carpets are stained, the hallways smell of cigarettes and worse. This is being falsely represented on Expedia and after contacting Expedia they have been unwilling to do anything about it. Don't waste your money.
Anthony
1 泊の家族旅行
10/10
I like my trip is very good
Samuel
1 泊旅行
2/10
Property in horrible.
Brian
2 泊旅行
8/10
Kenneth
1 泊の家族旅行
6/10
One of the lamps by the bed was broken and did not work.
No light at table or any sockets to plug in mobile phones.
Way
1 泊旅行
2/10
Rooms were not clean. Got a non smoking room and it smelled like cigarettes and marijuana. There were people smoking marijuana in the hallway, holes in walls cigarette burn on mattress, curtains were dirty, toilet ran all night, wallpaper was peeling. A couple was arguing so loud that it was nerve wracking. Avoid this property at all cost.
Ronnie
1 泊の恋人との旅行
2/10
There were a lot of refugees in the establishment and a lot of noise were made throughout the night and early morning as well.