Front desk staff snooty and patronising ,room had red stains on carpet crumbs and generally grotty. Would not reccomend
Aletia
Aletia、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Stewart
Stewart、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
Bevis
Bevis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月11日
Poor communication between Novotel & hotels.com
Wouldn’t recommend. Booked Novotel London Greenwich via Hotels.com
The breakfast that is mentioned in the booking will not be honoured at the hotel, where they will try and charge you an additional £21 each.
Rhian
Rhian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月9日
Alice
Alice、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Zack
Zack、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月7日
Stay away
Had to move room 3 times, staff were lovely but I cannot recommend this hotel. The beds were so uncomfortable and no air conditioning so felt like a sauna.
Rob
Rob、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月4日
Avoid
The bathroom in room 325 was in appalling condition. It looked like it was last updated decades ago. Sink was blocked, and when unplugged it was leaking on the floor. Floor tiles had cracks and grout was missing. Fittings were rusty and the drains were in very poor condition. Overall, very unappealing and dirty/broken looking. It made me feel uncomfortable taking a shower or brushing my teeth, I opted using the office bathroom instead.
When I spoke with Receptionist about it, I was told they will report to Management, but that was of little use.
Would not stay here again and would not recommend; Travelodge next door is a much better option.
Elena
Elena、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月3日
Looking down at its heels. Poor cleanliness. Old toilet roll left. No attention to detail - no spoons. No spring water. Broken air conditioner. Noisy side of hotel and near lifts when asked not to be close to lofts or back of building! Poor reception and slow. Always the same for every stay.
Rick
Rick、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
JAMES
JAMES、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月1日
Helpful staff, outdated cooling systems
Room 147 has no suitable cooling system which was addressed with Management after a terrible night of being overheated. The room has no external window, only one that opens over the reception/bar area so you are kept awake late due to bar noise.
Room heating was attended to by maintenance but remained far too hot through the night with no ventilation. A fan was provided after asking but did little to help.
Neil
Neil、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
Hot stuff
Really nice hotel but the room was too warm even when the heating was off. Left the window open all day which helped a bit.
Kevin
Kevin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月28日
SOPHIE
SOPHIE、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Ben
Ben、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Rene
Rene、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月22日
Nice location
It is a nice place to stay, and simless to check-in. Good location