The first thing Urbanica 5th got right is their front desk staff. They were terrific and very professional, especially Luna. The location is excellent; it is just a short walk to the beach and anywhere to eat. My two complaints are the pool needs regular maintenance. The pH needs to be checked at least twice a day due to how frequently the pool is being used. It would be best not to wait until the water is cloudy and Algae begins to grow. Secondly is the housekeeping staff. I know they work very hard but, the rooms/bathrooms need to be cleaned better. If you take your shoes off, wear white socks, and cross the room a few times, your socks should not be black if you just checked into your room. I asked the hotel to clean my room again, and they did. They need to have actual mini refrigerators in the room and not coolants. Esthetically, everything is beautiful, but the small details need to be attended to as well. The small corners and high places also need cleaning. There needs to be a supervisor checking their work. I will come back again.