we paid for executive room with kitchen, but in fact there is no cup or cuttlaries we could use, and when we asked for renting a cut to make tea ( microwave existed), front persono said "NO, the kitchen is only for the person who stays as long as one year". Wandered why advatize kitchen then?
Front person was not polite and not willing to provide any service. There was no free interenet access.
There were 2 rooms and a kitchen, bathroom, those were spacious enough.
The hotel is 7 stops (15 -20 min ) from Duomo then 5 min walk from the station.
Although the hotel advatized that hotel shattle to Airport was availbale, there was no such thing.
Break fast was poor and their coffee was instant. There was a bar where we could order the coffee from espresso machine in fact, but the first day ( we stayed 3 days) the person said "coffee is over there" pointing the instant machine. The final day, since we saw other person servicing, we asked for it and she gave us nice cappcino without problem and she said it is included in the breakfast.