The check in experience was good, the front desk staff was very nice.
This is a motel so it is unfair to compare the rooms to a hotel. If you are on a budget, I would probably stay here, but if you have a little extra money to spend something like the Hampton Inn might be a better option.
Pros: The room was very clean, I was most impressed with the cleanliness. This is probably one of the better motels I've ever stayed in and I felt safe and comfortable. The beds were comfortable. There was a little coffee shop in the lobby that served a reasonably priced breakfast which was also very tasty. The location is pretty good walking distance to Heavenly and the lake; however the lake is a private beach you have to pay to go into so just make note of that.
Cons: Parking... parking was very tight in the little parking lot they had, big trucks or SUVs definitely struggled and most parked on the street.
Heating was another issue, if you go in the winter time, please be mindful to bring your own little heater for the bathroom, there is no heat in the bathroom so very cold after a shower. Then the heater for the main part of the room is an old school heater that is next to one of the beds, right at the head of the bed so whoever is sleeping there gets cooked all night while the 2nd bed is cold. The heater looked like it was still from the 80's or 90's so might be time to get those upgraded.