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Hotel Kaiserhof Wien

4.0 star property
Hotel with spa, near St. Charles Church

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Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Sauna, steam room
Restaurant
Front of property
Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
In the heart of Vienna, Hotel Kaiserhof Wien offers a serene retreat with its eco-friendly charm. Unwind at Spabereich, explore the nearby Naschmarkt and Vienna University of Technology, or cozy up by the lobby fireplace. With a coffee shop/cafe and helpful multilingual staff on hand to assist you.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ￥32,792
￥36,982 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double Room

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room (with extra bed)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Business Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Austria Trend Hotel Savoyen Vienna

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The price is ￥15,800
￥17,819 total
includes taxes & fees
Sep 7 - Sep 8
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About the neighborhood

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 9 min walk - 0.8 km
  • Hofburg Imperial Palace - 11 min walk - 0.9 km
  • St. Stephen's Cathedral - 19 min walk - 1.6 km
  • Vienna Christmas Market - 3 min drive - 1.7 km

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna (XWC-Vienna Central Station) - 22 min walk
  • Vienna Central Station - 22 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 5 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪No Panic Coffee - ‬2 min walk
  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Café Schrödinger - ‬2 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk

About this property

Hotel Kaiserhof Wien

When you stay at Hotel Kaiserhof Wien, you'll be in a great location, within just a 10-minute walk of Naschmarkt and Vienna State Opera. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This eco-certified hotel also features a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 74 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (EUR 26 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 26 per night; reservations required)
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
ROOM

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 55

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna
HELP_OUTLINE

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?

Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kaiserhof Wien?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kaiserhof Wien?

Yes. Self parking costs EUR 26 per night. Parking spots may be limited.

Is airport shuttle service offered by Hotel Kaiserhof Wien?

Yes, an airport shuttle is available. The charge is EUR 55 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Kaiserhof Wien?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Kaiserhof Wien and nearby?

Hotel Kaiserhof Wien has a spa and a steam room.

What's the area around Hotel Kaiserhof Wien like?

Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.

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Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Walking
Restaurant
Attraction
Bar
Opera houses
Elevator

What guests liked

  • Breakfast was consistently described as great, amazing, delicious, and exceptional with a wide variety of options. (84 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Comfortable bed and terrific breakfast
Daniel, 2-night trip

10/10 Excellent

Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
Funda, 3-night trip

10/10 Excellent

I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Cynthia, 4-night trip

10/10 Excellent

We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Peter, 3-night trip

10/10 Excellent

It was such an amazing experience staying at Hotel Kaiserhof, everything was perfect and beyond my expectations, beautiful hotel, great staff working there, they did everything what they could to help me to extend my stay, I travelled with kids it was such a pleasure! My family loved it too! Great food for breakfast!
Denise, 2-night trip

10/10 Excellent

Staff, room and foods were fantastic! Staff were friendly and always made sure that we had everything we needed.
Theresa, 7-night trip

10/10 Excellent

We had a wonderful experience! Staff extremely helpful and friendly. We wonderful definitely stay here again!
Melissa, 2-night trip

10/10 Excellent

Very clean, and in walking distance to the city center. The breakfast buffet was great with different options each day. The staff was super friendly and went above and beyond to make the stay memorable. I'll definitely recommend it!
Ingrid, 3-night trip

10/10 Excellent

It was an absolutely fantastic stay
Srikanth, 3-night trip

10/10 Excellent

Excellent property. Lots of history. Very walkable.
Ali, 2-night trip

10/10 Excellent

Excellent service and staff. Good breakfast.
NEERAJ, 3-night trip

10/10 Excellent

Perfect!
Takaharu, 3-night trip

10/10 Excellent

Close to central Vienna, great breakfast, wonderful staff.
Peter, 1-night trip

10/10 Excellent

Staff were super friendly and were willing to help and go an extra mile. The rooms were also spacious and beds were soo comfortable! Location was also super convenient and walkable to all the main attractions!
Wing Yan Kylie, 3-night trip

10/10 Excellent

Everything about this hotel was great - the staff, the room, the breakfast. A little bit of a walk to sights but not bad. Would definitely return.
Brandon, 1-night trip

10/10 Excellent

Nice place to stay.
Jeffrey, 3-night trip

10/10 Excellent

Nice place to stay and close to everything
Dan, 1-night trip

10/10 Excellent

Great place
janelle, 2-night trip

10/10 Excellent

Kaiserhof Hotel is lovely. All staff are professional and give excellent service. Attention is given to every detail. Breakfast is delicious and a wonderful way begin our day.
Dani, 3-night trip

10/10 Excellent

The hotel is well located being a short walk to major spots and near the metro. So the sights of Vienna are accessible. Staff are friendly and helpful. The rooms were clean, spacious and king beds were comfortable. I asked & re wives a great boxed breakfast one day and the normal buffet breakfast was comprehensive. I had a lovely stay at this hotel.
Cheryl, 3-night trip

10/10 Excellent

Very clean , friendly staff and amazing breakfast
fotini, 2-night trip

10/10 Excellent

Amazing breakfast, wonderfully kind service
Simona, 2-night trip

10/10 Excellent

Wonderful location, property and staff! Very walkable and excellent access to U lines and tram.
Anne, 5-night trip

10/10 Excellent

Very beautiful hotel. All staff were friendly and helpful.
Paul, 4-night trip

10/10 Excellent

This was a lovely hotel. Our room was spacious and everything was in good condition. The location was great- easy to walk to many different parts of the city.
Mindy, 3-night trip