Friendly staff. Not a fan of them starting to serve alcohol... less family friendly.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月9日
Rylan
Rylan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月9日
This hotel needs new carport and bath tub was in terrible shape
Rhonda
Rhonda、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
Anthony
Anthony、3 泊旅行
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8/10 (とても良い)
2024年11月9日
The staff was courteous and available 24/7. I had a problem with a continuous blinking "message" light on the telephone and no one could explain why or turn it off. The solution offered was to cover the phone or unplug it; neither of which was suitable to me. Also, there was some type of "smart" mirror in the room above the desk that even when "off" still had control buttons that glowed all the time and there was apparently no way to turn off so impossible to sleep with the light they emitted. Again solution from front desk was to unplug the power cord. The bathroom toilet seat was loose and the room was just dated and the carpet needed a good shampooing as smells from use over time had stayed in the carpet.
Leonard
Leonard、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月4日
Thomas
Thomas、2 泊の家族旅行
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6/10 (良い)
2024年10月27日
Not terrible
It wasn’t bad but it is definitely outdated. The jacuzzi wasn’t really clean and the jets didn’t really work. It’s leaking from the faucet but hot water!!! I was thankful for!
The bed was comfortable. I like that they offered breakfast!
Ashley
Ashley、1 泊旅行
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8/10 (とても良い)
2024年10月16日
We were happy there the first night. T he second night we got back from dinner and the room was uninhabitable. The entire room smelled like stinky skunky pot. I have a heart disability and use an oxygenator machine 24/7, so this was especially dangerous for me. We immediately packed up and went to the front desk. The attendant told us that they could give us some Lysol, which is something else I'm not supposed to be around. She agreed that it probably from someone smoking pot. We booked a room at the local Holiday Inn, through Hotels.com of course. We were refunded $88 but I think that was for the 3rd night. This incident should have been handled differently.
Madeleine
Madeleine、4 泊の家族旅行
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2/10 (不満)
2024年10月14日
No Towels
My hotel room and parts of the hallway had a strong musty, mildew smell. The bath tub had rust stains in the center of it. I was there for three nights and the elevator was broken the whole time. And when I requested extra towels, the front desk said they did not have any on site. I asked them how that was possible, they are a hotel. The front desk person just shrugged their shoulders. This hotel received four point five stars. I'm not sure who lied but it should only be two stars. My room and my friend's didn't have any smoke detectors in them. That is a fire code violation.
This hotel should be a last choice. It served its purpose for us, but never again.
Lynnette
Lynnette、3 泊の家族旅行
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8/10 (とても良い)
2024年10月12日
Everything was great except elevator and gym area were out of service all weekend.
Kristie
Kristie、3 泊の家族旅行
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2/10 (不満)
2024年10月2日
Originally booked 5 nights on the star reputation. DO NOT PAY A DIME FOR THIS PLACE. I had a dirty room, asked and received a prompt switch to, an even filthier room, which should not have been possible. Manager was no help, unwilling to do a single thing to make either room inhab
Spencer
Spencer、7 泊旅行
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2/10 (不満)
2024年9月29日
No sirve para nada yo me fui al día siguiente y me quedé a dormir por necesidad y por la hora espero me puedan regresar mi dinero. Ya enviaron el informe al hotel
Hector
Hector、2 泊旅行
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4/10 (まあまあ)
2024年9月28日
Not much options for breakfast. The jam was over and not refilled for two days.
WiFi was weak.so much of disconnections. Water was dripping from my AC and made the carpet wet.
Ashok
Ashok、5 泊の出張
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6/10 (良い)
2024年9月14日
I used to always stay here when it was the Magnuson. Friendly, and accommodating staff and the facilities were well kept. However, since the Sure Stay management change the overall quality has gone downhill. Very disappointed. Will no longer stay here.
Terry
Terry、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月11日
Anthony
Anthony、3 泊旅行
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10/10 (最高に素晴らしい)
2024年8月30日
MENG
MENG、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月20日
The people did their jobs to the best of their ability, not really over the top but for the price, it made since.
Tinsae
Tinsae、6 泊旅行
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2/10 (不満)
2024年8月13日
Really worn out
Very worn out. Elevator was on its last leg. My drapes were in shreds from sunlight damage.
tamera
tamera、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月7日
Broken shower head clip
Tomohito
Tomohito、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月4日
Dirty , unsafe place , bugs in the bed , cockroaches, managements rude and arrogant . Don’t sleep here .
Matteo
Matteo、13 泊の家族旅行
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8/10 (とても良い)
2024年8月2日
Tony
Tony、2 泊旅行
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8/10 (とても良い)
2024年7月29日
The lady in the breakfast area, she was empaty, and patience and the elevador are too dirty and smell so bad, and carpet too
Yvonne
Yvonne、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月29日
There was no extra blankets, they gave us 2 blankets for a family of 6. Also When I asked for towels she said there is limited amount for each room and she gave me 3 towels for all of us.