My boyfriend and I stayed for three nights in the family suite and we had an amazing time. We saw the volcano right from our room each morning. The pools were amazing and clean, the staff were friendly and helpful. The food and drink were delicious. Highly recommend for a romantic or family getaway
PAmela
3 泊の恋人との旅行
10/10
Beautiful hotel is like staying in paradise. Staff is incredible.
Teresita
3 泊の友人との旅行
8/10
Cheryl
2 泊旅行
6/10
Realmente el hotel se ve bastante viejo.
Tiene unas instalaciones muy bonitas que podrían aprovecharlas renovando las habitaciones y estancias.
Los cuartos de muy buen tamaño y cómodos.
Las regaderas no tienen agua muy caliente, llega a tibia.
El área de restaurante muy antiguo.
Lo calificaría como “average”. Si no se actualiza no creo que volvería a hospedarme a en ese hotel.
Por el mismo precio, en la misma área hay muchos mejores y actualizados.
Janeth
1 泊旅行
10/10
Love it
Garrick
3 泊旅行
10/10
muy linda
Roxana
2 泊の恋人との旅行
10/10
The facility was nice. The staff was wonderful.
Pavan
2 泊旅行
10/10
Min
1 泊旅行
8/10
Food was incredible! Being in the rainforest, the foliage on property was gorgeous! Rained our whole stay there so did not get any views of the volcano unfortunately.
Melanie
2 泊の友人との旅行
10/10
Overall a great experience
Nathalie
2 泊の恋人との旅行
10/10
Las habitaciones muy amplias, las vistas increíbles, el servicio increíble, nos ayudaron a coordinar transporte, tours y todas las dudas que tuvimos nos las respondieron en seguida y con una amabilidad excepcional. Las aguas termales increíbles. Definitivamente te recomendaría hospedarte aquí.
Martina
2 泊旅行
10/10
Ying
3 泊旅行
6/10
We picked this one for the volcano view from the balcony in the room. But our room is on the first floor, a lot of trees and plants blocked our view. Very disappointed. Other than this, it’s a beautiful hotel with good service.
Yi Xuan
1 泊の家族旅行
4/10
Temperature of hot springs and bathrooms hot water were too low. Hotel was old. Mattress was too poor quality and noisy . Sofa’s bed was too bad and noisy. Interior Hot tub was pretty bad and made all the room wet.
All staff were very friendly. Location was beautiful. Food was great but room service menu was limited.
All in all together it is too much expensive for no reasons.
Hadi
4 泊の家族旅行
6/10
Beautiful resort however had very loud people up all night very loud moving furniture so we asked to be moved however they said they do t have any other openings and so 2 of our days were spent with very loud disrespectful neighbors lesson learned request top floor room because not worth $350 a night to hear people stomping and moving furniture all night long
Brandon
2 泊の恋人との旅行
10/10
Hotel views and rooms were amazing. Grounds were also ideal. Close to arenal as possible. Hot springs on site were also very cool! Large rooms and super comfortable.
Jens
3 泊の家族旅行
2/10
Mark
1 泊旅行
10/10
Great food, wonderful staff and absolutely stunning property!!
BEBI
5 泊の家族旅行
10/10
Amazing views, very clean and everyone was incredibly nice!
Nicholas
1 泊の家族旅行
8/10
Great location and large.sized rooms. Hot tub in room is a plus. Problem is thst there is no hot.water.in showers.even though we.complained twice. Hotel is dated but still nice. They need more.lights in the room.
VIJAY
3 泊の家族旅行
10/10
Very nice property. Great time to kick back and relax. Breakfast was very good. Couldn’t see the Volcano because of the time we went but it was still nice.