It was my first experience to visit US.
The access from/to JFK is very easy, and also that from/to Grand Central station is easy.
All staff were so kind that I felt comfortable during my stay in NY.
Thanks!
Our stay was amazing and we loved it! The staff were all super friendly. The location was fantastic! The detailed touches in keeping with the theme were great! Would definitely stay again.
Gina
3 泊の友人との旅行
10/10
The property was clean and the staff were super nice. Clean and spacious rooms with good view.
Ossi
3 泊の友人との旅行
10/10
Katiuscia
1 泊旅行
8/10
宿泊されたお客様
3 泊旅行
8/10
Stig
2 泊の家族旅行
8/10
宿泊されたお客様
1 泊の友人との旅行
10/10
Ashlei
1 泊旅行
10/10
Charles
1 泊旅行
6/10
The Renwick has a fantastic location right in Midtown and it's very walkable. The building itself has been retrofitted, so it's in reasonable condition.
Pros - Great location!
Cons -
1) Water pressure and water temperature is very bad (you'll either suffer with really hot or really cold water)
2) Terrible WIFI if you're on floor 12 (and perhaps higher). It wasn't functioning for us quickly enough so we had to use our own hotspot.
3) Service is sub-par for and spotty:
a) Some front desk staff are professional but some didn't even bother to look up to talk to you. The only person that was professional and friendly was Guary.
b) The bellman aggressively took our luggage upon arrival from our hands (when we didn't want him to) and delivered them to our room, at which point in time, he awkwardly stood there and lingered around to ask for a tip.