The room was filthy. Live bugs on floor - one large bug walked across my bed. the bed coverings had burn holes in them. The bed mattress was completely broken down all I could feel were springs / support. Could not shower as the water only trickled out.
As a long-standing Hotels.com member I would like to request a refund.
Joseph
Joseph、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 21 日
Jay
Jay、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 14 日
The rooms are older but they were clean. No issues with cleanliness. The check in man was really kind and patient
Chanda
Chanda、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 12 日
I didn't feel all that safe, seeing & hearing foot traffic as well as cars and doors closing, and the fact that with the door being closed it really wasn't, I could see outside through the door(gap), the chain lock was busted, hanging by a stripped nail barely hanging on/in itself.
Malcolm
Malcolm、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 4 日
Front desk refused to give us extra pillows or an extra blanket, cigarette burns on blankets, sheets were stained, beds were highly uncomfortable, room was DIRTY, walls are paper thin and could hear people next door having normal conversation, sink leaked.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 26 日
Melanie
Melanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 21 日
The worst place I’ve ever stayed in my life
I will never run another hotel at that place. It was awful and the room was nasty. It has cigarette burns all in the blankets hose in the walls bathroom nasty, and the room was awful all the way around they would not give me a refund so I had no choice but to stay and then they charge me a deposit after I had already made room reservations, and I would never ever recommend anyone to stay there. They are nasty rude and that room was so nasty. I wouldn’t even want my dog to say it, but I had no choice at the time I asked for my money back and I was told they could not give me my money back nor my deposit back
Chrisdetta
Chrisdetta、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 20 日
Matthew
Matthew、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 8 日
Jessica
Jessica、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 8 日
Don’t stay here!
This place is dirty! Found stuff in drawers that maids did not remove. There is a crack under the door big enough for a snake, mouse, or any small critter to come into the room! Cracks in my ceiling and bathroom ceiling unpainted. Breakfast is a joke! Choice of Raisin Bran or Frosted Flakes, warm OJ, apple juice and milk! That’s all. Tried to get breakfast my 1st day at 9:01 and was told “no breakfast is over at 9:00! Would not recommend this place to anyone!
Enrique
Enrique、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 5 日
Staff was very polite front desk housekeeper the room was all right I didn't have no problems the only thing I did not like was being at the back of the building I like to be up front on the bottom floor
Bridget
Bridget、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 4 日
Don't waste your money here
The jet tub was broke a waste of money $115.00 a night and a $50 deposit i feel like i was rob
Darryle
Darryle、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 4 日
Dirty rooms, old beds and bedding was burn with cigarettes in a non smoking room, very unsafe area, worst customer service. Not recommended at all
Jose
Jose、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Sleep tight
It was peaceful and relaxing
Rebecca
Rebecca、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Honest, convenient, safe, trustworthy, quiet, and more
Deanna
Deanna、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 27 日
A great stay👍😎
I had a really nice time and everything was so clean and nice and the staff was very understanding and cooperative and I just love their heated pool
Rebecca
Rebecca、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 25 日
False advertising
We booked this hotel because the room advertised having a sleeper sofa. After driving 6 hours, we got to the hotel only to find out that it didn't have a sleeper sofa. The hotel refused to accept responsibility for the listing, and they refused to give me a refund so I could book a room at another hotel.
John
John、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 24 日
LaDarius
LaDarius、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 20 日
Laquasia
Laquasia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
luis
luis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 8 日
Cheerry
Cheerry、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 7 日
Staff was very rude had to have a deposit which I was not informed about it was not a handicap accessible room I was put on the top floor