We have stayed in this hotel before and were not disappointed with our stay. Unfortunately, no lift for me, but they gave us a room near the stairs which was lovely. Staff were very accommodating and the service from the bar staff (James) was far and beyond. Also, one waitress who went beyond for us was Jasmine, her attitude to the job was superb and her manner was great. She was very willing to talk and help whenever possible. Between the 2 of them they helped make our stay. One member of staff that we found quite gruff was the foreign short haired waitress in the dining room. She came across quite abrupt and was not very pleasant at times when asked questions. I got bad vibes from her. Other than the fact that it rained all week, it did not spoil our stay and we will be back.
