ヒルトン ダラス / パーク シティーズ (ダラス)

The location of this hotel is perfect. I'm so glad see they are doing some upgrades as they were needed from my last visit there in March. However, I booked our reservations early and pre paid. I was not informed of the construction prior to my stay. The onsite resturant was closed for any food service. The last morning of our visit, a letter was slipped under our door informing us of a water shut off between 10am and 3 pm. The valet service for the most part was very helpful. The evening staff at my check in was not . She tried to charge me for my room even though I provided the receipt. SoI can only give them a mediocre review.

The hotel was fantastic even though there was updating going on in the hotel. The only other challenge was the cost of parking. Overall, a great visit.

There is construction in the property. But no notice was mentioned by the hotel during the time of booking that there was no Room Service. We always have to go out to get food.

There was construction noise in the hotel until 4 pm on a Saturday, making it very hard to rest! There was no trash cans. The coffeemaker was in a cabinet and could not be pulled out enough to open the water container so useless!

Front desk service was not helpful at all. Didn't see any smiling faces when we walked in just got stared at I'm the one that had to say I need to check in. (No welcome to the hilton how can we help you or anything) There was construction on the 4th floor ours was on the 3rd. As soon as I got into our room I called the front desk asked how long the construction was going to last was told till 5 so we decided to go to the surrounding stores because it was loud. There was construction on the bar & restaurant as well, we did not know they were still serving drinks & breakfast until we checked out I happened to see a sign. Would have been nice for them to be a little more accommodating to their construction since afterall I am not familiar with thier building. Overnight room was quite (after construction) & comfortable. Valet parkers extremely nice & helpful. Good location shopping,restaurants & bakeries within walking distance. Will give this hotel a second chance to be fair.