ヒルトン ダラス / パーク シティーズ (ダラス)

Unfortunately you had to use valet to park and it was $30 +Tip. It was a nice place just don’t like location because there is no place to park.

Mechanical problems with the door, only one of two elevators working on Sunday during peak checkout time, construction in the hallways. Could be nice again in the future. But far too many problems now to recommend.

We were there for only a short time, as we were leaving early the next morning. The location was key- very close to DAL. It was pouring when we got to the hotel, but the valet staff was insistent that we wait until they got an umbrella for us! Check in was easy, concierge was polite- everything was fantastic! We stepped out for a bit, and upon returning, mentioned to the valet that we would be leaving VERY early in the morning. He told us he would be sure to put the car on the first floor, which I believe he did. However, when it was time to leave the next morning, there was no valet staff member to assist. Additionally, we could see the 2 phones that are used to pre-warn the valet- they were sitting on the floor, face down in the valet area. The manager was very helpful and surprised that nobody was there- and searched the area until someone was found about 10 minutes later. We were just extremely lucky that we allowed a little extra time, or we may have missed our flight.

The location of this hotel is perfect. I'm so glad see they are doing some upgrades as they were needed from my last visit there in March. However, I booked our reservations early and pre paid. I was not informed of the construction prior to my stay. The onsite resturant was closed for any food service. The last morning of our visit, a letter was slipped under our door informing us of a water shut off between 10am and 3 pm. The valet service for the most part was very helpful. The evening staff at my check in was not . She tried to charge me for my room even though I provided the receipt. SoI can only give them a mediocre review.

The hotel was fantastic even though there was updating going on in the hotel. The only other challenge was the cost of parking. Overall, a great visit.