Room wasn’t clean when we got there. Switched rooms and next room was also dirty. Bed sheets weren’t changed, hair all over the room. Really disgusting. Would not recommend.
Alanna
Alanna、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Outstanding Stay in Lucerne!
Absolutely outstanding. A really welcome check-in from Mar, who upgraded us to a balcony lake view room. Free on site parking, as well as complimentary use of their pedalo and paddle boards to go out onto the lake. Lovely restaurant serving their own cuvée and overlooking the lake.
The hotel is spotlessly clean, boasts about its eco credentials (even the key card is made from bamboo) and has a buzzing bar with a great atmosphere and lake view. Can’t wait to return!
Luke
Luke、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月31日
This hotel was exceptional from the moment we arrived at the moment we left we felt welcome and very well looked after. Particularly Noah who was on Reception who really did look after us.
You can book all of the Hotel activities via the app and these activities are included in the price of the stay is included stand-up paddle boarding pedals and bikes. This really enhanced our stay and made it very special especially as we are very conscious that Switzerland is expensive, so it was wonderful to have something that was included.
The highlight of the Lake literally every single room you stay in has late view even our sons who stayed in the garden for Room had a pretty awesome late view. We stayed in a Lakeview room on the 5 th floor and 1st day the weather was amazing, seeing the sunlight hit the lake and the changes as sunsets. The following day it was slightly overcast to see the difference to Weather makes to this resort.
We decided not to eat in the hotel for dinner. The 1st night we took a picnic to the local Lake by the Lido. 2nd night it was over cast so we walked to a restaurant called SeaHaus . They did a sharing meat platter with all you would like to eat side dishes. It was one of the most memorable meals we had during our 10 night stay .
There is a small fridge / mini bar you can store small picnic items .
The spa facilities in the hotel were very useful when the weather turned cooler . The only thing the opening hours were rather odd compared -from 3 pm
Adam
Adam、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月30日
It’s a bit overrated for the price. I’ve stayed at nicer 5 star hotels with far better service when you’re already pay close to $700 a night you shouldn’t be nickle and dimed for everything like late check out and the staff should tell you everything you need to know about the hotel at check in.
Cristina
Cristina、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月27日
Wonderful hotel! We loved the location, restaurants and all of the extras such as the water sports and bikes. Even though we booked a very nice room we ended up being placed in an ADA room and the bathroom left a lot to be desired. We would stag here again!
Cassandra
Cassandra、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月6日
Karima
Karima、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月5日
Lake Activities and being ON the lake.
Leandro
Leandro、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月30日
Priska
Priska、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月22日
Location, services,area , staff specialty Mr Noah was so kind and gave very detailed advices and Mr John was a great receptionist
Mohammed
Mohammed、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月11日
MICHEAL
MICHEAL、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月11日
Top Hotel aber nicht vorbereit für ausnahmen
Wir haben ein paar Fahrräder gemietet und uns würden keine Helme angeboten!!!! Leider hatten wir eine Unfall und müssten unsere Reise deswegen abbrechen, hätte das Hotel uns Helme angeboten den wir sicher gerne angenommen hätten wäre der Unfall sicher glimpflich verlaufen, da Hotel Personal hat sich nicht einmal erkundig wie es uns ging, sehr schade
Erik Sergio
Erik Sergio、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月8日
Great hotel
Friendly staff
Everything super
Mubarak
Mubarak、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月28日
가성비 제로! 서비스 제로!
이 비용에 이 호텔을 이용하다니! 여행을 가지 않겠다.
루체른 여행이 이 호텔 때문에 별로 안좋은 느낌이다.
도대체 왜 이 가격이어야하는지?
서비스는 왜 이렇게 안좋은건지?
몇몇 프론트 데스크 직원들 교육이 정말 필요하다.
눈에 보이는 호수의 낭만은 정말 좋다.
이마저도 없었다면 당장 집으로 돌아왔을듯!
날씨만 무덥다면 머무는 호텔에서 편하게 루체른 호수로 바로 뛰어들 수 있다는 장점은 있지만 이마저도 배가 정박되어있어 불편하다.
무튼 이 가격은 이해할 수 없다!
soung won
soung won、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月19日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月7日
Veronika
Veronika、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月28日
A beautiful stay with amazing and spectacular views! Bus was across the street for the easiest transportation. Definitely coming back!
Tracy
Tracy、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月24日
The property was very relaxing and beautiful! Staff was very friendly and helpful. Our room was very clean and the view was something you’d want to wake up to every morning! Would definitely recommend and come again!