Beautiful hotel , great location , check in was easy and quick.
The staff at the restaurant on the 18th floor lack of personal attention , waited a long time to be greeted. Seated , and took even longer to order a meal.
Once I change the waitress , everything was more suiting and accommodating to our needs.
Although great hotel and would recommended it.
Nelson
Nelson、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 26 日
James
James、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 24 日
Giovanni is a Star!!
The hotel was understaffed which made service slow. When we went to the pool, there was no one there to give us towels in three separate occasions and we had to track someone down to get us some. The room was ok, but the beds were only doubles instead of queen sized which made sleeping less comfortable. However, one of the doorman named Giovanni went out of his way to accommodate us. He changed some big bills into smaller bills for us so we had money for tips, he found us an excellent driver to take us to Guatape and when we checked out, he signed us out of netflix (we couldn't figure it out because it was all in spanish) and took a video to show it was done. This man was exceptional and made out stay much more comfortable.
Stephen
Stephen、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 23 日
Best hotel in medellin hands down awesome location and most comfatable bed
samuel
samuel、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
A great hotel and staff
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
elchonon
elchonon、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
Joselyn
Joselyn、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 19 日
Jennifer
Jennifer、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 18 日
mauricio
mauricio、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 18 日
Uma boa hospedagem. Nota 8.5.
Um ótimo hotel em um bairro muito bom.
Não gostei da cama. Colchões muito macios e já deformados pelo uso.
Instalação sanitária um pouco defasada, com o acionamento da descarga em lugar inapropriado.
As paredes são finas e permitem escutar sons e conversas dos outros quartos. Staff gentil. Bom café da manhã. Rodeado de shoppings, bares e restaurantes. Lugar seguro.
Heleno
Heleno、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Un lugar Excelente para descansar.
Fuimos de viaje de vacaciones en familia y desde la la llegada fue increíble, un lugar muy bonito, el servicio excelente.
Descansamos sabroso y comimos muy rico.
El personal es muy atento.
Definitivamente si volvemos por Medellín será nuestra primera opción.
ARIE
ARIE、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 17 日
Aaron
Aaron、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 15 日
Excellent hotel
Excellent - clean and helpful
Adam
Adam、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 9 日
Michael
Michael、4 泊旅行
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4/10 (まあまあ)
2025 年 7 月 9 日
Does not seem like a 5 star hotel.
To start, check in was not the best and staff were not friendly. The room was not ready when we arrived. I felt like i was annoying the person assisting us because I had to ask questions about amentities because they didn’t take the time to walk us through what our stay and amenities included. They only gave us one card which was old and barely worked. When we got to our room, we had issues with the remote control that controlled the blinds, ac and lights. Also, The phone in the room did not work and we called the front desk from our personal phone, but not one ended up assisting us. Also, the bath room was missing towels and when we asked house keeping for towels, which were still around on our floor, they seemed annoyed.
cristina
cristina、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 4 日
Mas preocupacion por los huespedes
Es tan grande el hotel que no se preocupan por los huespedes ya que solicite dos veces tarjetas para la habitacion y solo me generaban una sola.
宿泊されたお客様
4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 3 日
Hotel well locate, nice and very friendly staff, good food.